Development & Communications Deputy Director

Carnegie Hill Neighbors (“CHN”) is a 501c3 organization which preserves the residential character and architectural heritage of the Carnegie Hill neighborhood in NYC and protects the area in myriad ways -- including a dedicated safety patrol, efforts to block development which impact the historic neighborhood (a current example is 5G sidewalk cell towers), and street tree care and planting to help mitigate environmental pollution and beautify our streets. Beautification of The Park Avenue mall, greening and cleaning the streetscape, and advocacy efforts to ensure authentic historic context are the crux of our efforts. Carnegie Hill is famous for livability and a high concentration of young families and older adults aging gracefully in place. The streets are safe, clean, and green with an array of local small businesses. Over 50 percent of Carnegie Hill has historic designation status.

The Role

The Development & Communications Deputy Director reports to the Executive Director (“ED”) and works in collaboration with the Operations and Finance Managers, and the Board of Directors. A blend of fundraising and marketing expertise with an entrepreneurial spirit are talents we seek.

The right candidate will collaborate with colleagues and committee members on direction, tone, content, and timing to expand awareness of our mission, create new development programs and events, and optimize a treasure trove of in-house Carnegie Hill historic data. The deputy director will understand stakeholder concerns with the ability to respond on multiple platforms in the appropriate tone and cadence, using CRM tools to track data and respond on message, and other digital tools to cast a wide net in and out of Carnegie Hill.

Daily Responsibilities

Development of Existing and New Membership & Donors

·      Create and implement an annual development plan by using historical data and mining neighborhood data

·      Manage payment portals and associated financial controls, including expanding online payment opportunities (ACH, Zelle, Venmo, PayPal, etc.)

·      Develop weekly and quarterly reports to communicate with team members

·      Identify stakeholder groups to convert to donors and reengage lapsed donors

·      Implement untapped Donor opportunities such as family/individual estate planning benefiting CHN, matching gifts, etc.

·      Develop robust membership plans with clear value for individuals, businesses, institutions

·      Retain members and investigate increase annual membership dues

·      Reach new account types: real estate agents, local schools, neighborhood buildings

·      Champion Spring Benefit and other fundraising events

·      Design timely and meaningful gift acknowledgements with digital tools

·      Experiment and quantify results on innovative development strategies

·      Maintain and communicate calendar of outreach, acknowledgement, renewals, special appeals, events

·      Merge email, traditional mail, and social media efforts where appropriate to improve outreach/communications efficiencies

Communications

·      Help us build and communicate the Carnegie Hill Neighbors brand online as well as through traditional outlets

·      Oversee Eblasts

·      Oversee website; including calendar of events (using Eventbrite and other plug ins), partner logos, ticker tape, copy right, and other “permanent” minutiae. Bug checks, speed tests, security/ PCI compliance. Integrate use of data tracking to social media and share reports to appropriate staff. Optimize SEO tags and other algorithm tools

·      Work with the Newsletter team on digital distribution across platforms to support digitalization of ad sales, ad payments, ad tracking; and promote the newsletter’s vendor list, blog opportunities, message board, secondary marketplace. Ensure hot linked ads; SEO tools; electronic tags

·      Develop YouTube, Facebook, and other relevant social media presence in conjunction with current IG manager to promote the history of Carnegie Hill and accomplishments of CHN.

Qualifications:

·      Bachelor's degree (required)

·      Minimum 5 years of fundraising experience, with major gifts experience preferred

·      Proven ability to build positive relationships with diverse stakeholders, including executives, leadership volunteers, donors, and internal leadership

·      Strong case development and gift solicitation skills

·      Initiative-driven with follow-through

·      Strategic mindset, with attention to detail, analysis, and metrics

·      Strong communications skills

·      Collaborative spirit

·      Detail-oriented, with the ability to manage multiple projects and maintain confidentiality

·      Proficiency in Microsoft Office, Constant Contact, Donor Perfect, and other non-profit software

Salary Range: $80-85K. Note:  Salary is negotiable. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, and experience.

Full-time, on-site in New York City. Benefits included.

To apply email: joinourteam@chneighbors.org