Sr. Academic Coordinator - HCII - School of Computer Science

The Human-Computer Interaction Institute (HCII) is a living laboratory where we investigate the relationship between computer technology, human activity, and society. Founded in 1993, the HCII is a place where we work to understand and create technology that harmonizes with and improves human capabilities, goals, and social environments through interdisciplinary research and education in design, computer science, and behavioral and social sciences. We research how people work, play, and communicate within groups, organizations, and social structures, then we design, create, and evaluate technologies and tools to support human and social activities.

The Human-Computer Interaction Institute (HCII) is seeking a Senior Academic Coordinator to join our team!

Core responsibilities include:

• Providing senior level support of MHCI’s academic program
• Overseeing and maintaining academic admin systems and processes for the program including gsaudit, student registration, student status updates, ICC issues and requests
•  Organizing recruiting activities, collecting admissions materials, assisting with the admissions process
• Coordinating annual events: Open House, Orientation, Comm Talks, Town Halls, Appreciation Week, graduation
• Coordinating student evaluation meetings and monitoring student academic progress
• Providing backup support for Academic Program Manager
• Providing support for assigned program related faculty

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong interpersonal skills
• Effective oral and written communication skills
• Organization and planning skills
• Strong problem solving and reasoning skills
• Ability to pay close attention to detail and keep and maintain accurate and detailed reports and records.
• Ability to maintain composure when dealing with difficult situations and/or individuals.
• Ability to meet deadlines, work under pressure and with frequent interruptions. Ability to understand and follow directions.
• Ability to prioritize work and handle multiple tasks simultaneously.

Qualifications:

Education:

• Bachelor’s degree required.

Experience:

• 3 years of academic program support required. Experience supporting student services in higher education strongly preferred.

A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful pre-employment background checks

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity.  Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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