What are the responsibilities and job description for the Casino Operational Analytics Analyst position at Carnival Cruise Line?
Job ID 9922 Location Miami, FL Date posted 01/30/2025
Under the general supervision of the Manager of Casino Operational Analytics, the Analyst of Operational Analytics is responsible for identifying opportunities to improve corporate performance by analyzing and optimizing all aspects of the casino operations and relevant areas including revenue, costs, forecasts, general operations, marketing, and gaming industry specific data (i.e. slot performance, volatility, and hold) . This position will perform objective analysis of gaming operations, present findings & recommendations to Operations Management under the guidance of the Manager of Casino Operations and Analytics.
Essential Functions:
Excellent communication skills both verbal and written. Proven analytical and organizational skills to meet deadlines in an environment of often-changing priorities. Conceptual thinker with strong analytical skills. Creative yet practical problem solver. Strong time management skills with the ability to manage multiple tasks and prioritize effectively. Highly driven and self-motivated, with an entrepreneurial spirit. Ability to flourish in a multi-cultural environment. Ability to work independently and as part of a team. Skilled in the use of personal computers and other office equipment. Strong software skills a must, especially with query/reporting tools used for statistical analysis. Skilled in research, audit & problem solving. Strong attention to detail, with a high degree of accuracy in work product. Superior written & oral communication skills. Effective communicator in framing and presenting a concept or hypotheses. Self-motivated with ability to work independently. Ability to manage time effectively, set priorities and meet deadlines. Ability to learn and adapt to change. Ability to recognize positive and negative trends affecting the business. Must be able to work both remotely and within an office environment.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
Travel: Less than 25% with shipboard travel likely.
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
This position is classified as “in-office.” Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Carnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guests through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmelden.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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Culture
We celebrate our diverse team of over 160,000 team members representing 150 countries and are committed to providing a welcoming and inclusive environment where people from different backgrounds, experiences, and walks of life can succeed. We know our team members are at the heart of inspiring unforgettable happiness, so we strive to be the world’s number-one choice for hospitality, travel and leisure careers.
I think one of the great things about Carnival is that you have a leadership team that is down to earth and truly cares about its employees. Balancing their respect for the company’s workforce (ship and shore) with their steep industry and business operations knowledge, and you’ve got a team that can take the company to new heights.
Victoria Director of Global Financial Planning and Analysis Coffee Connoisseur
Carnival Corporation invests in its people. I started my career here nearly 20 years ago as a deck cadet. Carnival has supported my professional development and provided many career growth opportunities.
Andrew Vice President of Global Maritime Technology Systems History Buff
I love working at Carnival because its ethos perfectly aligns with my own. The company’s personable leadership, cultural integrity, and sustainability initiatives creates a vibrant environment where you constantly feel motivated and find opportunities to improve.
Kaleigh HESS and Sustainability Quality Assurance Manager Paddle Board Pro
I am valued as my whole self and not just as my title.
Sandra Executive Assistant Sand and Surf Enthusiast
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Under the general supervision of the Manager of Casino Operational Analytics, the Analyst of Operational Analytics is responsible for identifying opportunities to improve corporate performance by analyzing and optimizing all aspects of the casino operations and relevant areas including revenue, costs, forecasts, general operations, marketing, and gaming industry specific data (i.e. slot performance, volatility, and hold) . This position will perform objective analysis of gaming operations, present findings & recommendations to Operations Management under the guidance of the Manager of Casino Operations and Analytics.
Essential Functions:
- Thorough analysis of key performance data, identify ways in which yield from key revenue sources may be improved
- Perform adhoc and regular cadence analytics and reporting that supports current goals and business initiatives.
- Utilize and enhance department KPI’s and reporting to challenge team and drive improvement in team's results. Identify and implement corrective action when off-track.
- Ensure processes are in place to measure overall effectiveness of casino assets and ensure assets are continuously maximized
- Prepare and present executive summary of analytical and operational results for the senior management on a monthly/quarterly basis
- Create collaboration tools for onboard teams and work to remove or reduce intra and interdepartmental communication barriers. Create a forum for revenue generating ideas
- Lead by example by ‘respecting and protecting’ the health and safety of yourself and others
- Ensure your team and colleagues speak up report all accidents, ‘near miss’ incidents and work related ill health conditions
- Help your team follow HESS rules and procedures by promoting the HESS Golden Rules
- Attend HESS training & conduct risk assessments where required
- Demonstrate HESS leadership in accordance with our Heroes of Safe & Well programmer
- Performs other duties as assigned
- Bachelor’s Degree in a data-related, computer, or mathematical field. Master's Degree a Plus.
- 2 years of experience in performance/financial analysis
- Commanding knowledge of SQL, Tableau, Power BI, or comparable BI applications or query tools.
- Proficiency in Excel and other Microsoft products. Java, Oracle, data warehousing, and BI experience is a plus.
- Experience with Python, R or other data science tools is a strong plus.
Excellent communication skills both verbal and written. Proven analytical and organizational skills to meet deadlines in an environment of often-changing priorities. Conceptual thinker with strong analytical skills. Creative yet practical problem solver. Strong time management skills with the ability to manage multiple tasks and prioritize effectively. Highly driven and self-motivated, with an entrepreneurial spirit. Ability to flourish in a multi-cultural environment. Ability to work independently and as part of a team. Skilled in the use of personal computers and other office equipment. Strong software skills a must, especially with query/reporting tools used for statistical analysis. Skilled in research, audit & problem solving. Strong attention to detail, with a high degree of accuracy in work product. Superior written & oral communication skills. Effective communicator in framing and presenting a concept or hypotheses. Self-motivated with ability to work independently. Ability to manage time effectively, set priorities and meet deadlines. Ability to learn and adapt to change. Ability to recognize positive and negative trends affecting the business. Must be able to work both remotely and within an office environment.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
Travel: Less than 25% with shipboard travel likely.
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
This position is classified as “in-office.” Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program and wellness center at our Miami campus
Carnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guests through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmelden.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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- Hybrid Work Environment Empowering work-life integration and flexible opportunities for your personal and career success
- Wellness Programs Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym
- Cruise Benefits An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway
- Parental Programs Generous parental leave time and adoption assistance programs
- Retirement Plan Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions
- Employee Stock Purchase Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value
Culture
We celebrate our diverse team of over 160,000 team members representing 150 countries and are committed to providing a welcoming and inclusive environment where people from different backgrounds, experiences, and walks of life can succeed. We know our team members are at the heart of inspiring unforgettable happiness, so we strive to be the world’s number-one choice for hospitality, travel and leisure careers.
I think one of the great things about Carnival is that you have a leadership team that is down to earth and truly cares about its employees. Balancing their respect for the company’s workforce (ship and shore) with their steep industry and business operations knowledge, and you’ve got a team that can take the company to new heights.
Victoria Director of Global Financial Planning and Analysis Coffee Connoisseur
Carnival Corporation invests in its people. I started my career here nearly 20 years ago as a deck cadet. Carnival has supported my professional development and provided many career growth opportunities.
Andrew Vice President of Global Maritime Technology Systems History Buff
I love working at Carnival because its ethos perfectly aligns with my own. The company’s personable leadership, cultural integrity, and sustainability initiatives creates a vibrant environment where you constantly feel motivated and find opportunities to improve.
Kaleigh HESS and Sustainability Quality Assurance Manager Paddle Board Pro
I am valued as my whole self and not just as my title.
Sandra Executive Assistant Sand and Surf Enthusiast
Follow us on social media
- Glassdoor
- Instagram
Get the latest job openings right in your inbox.
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Last Name
Email Address
How did you hear about us? Please select Career Fair Carnival Career Site Email Employee Referral Glassdoor Google Jobs Indeed Instagram LinkedIn ZipRecruiter Other
Customize your alerts Select a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.
Job Category Select a Job Category Accounting & Financial Statement Administration & Compliance Audit & Risk Business Analysis Business Ops Business Support Casino Compliance Cyber Security Ecommerce Entertainment Executive Offices Finance Health Services Hotel Human Resources Information Security CISO Information Systems Marine and Technical Maritime Medical Services Port and Shore Operations Revenue Management Sales Ship New Builds Ship Operations Software Development & Architecture Sourcing & Supply_Chain Vacation Planner
Location Select Location Davie, Florida Manila, Metro Manila Miami, Florida Miramar, Florida
- Business Analysis, Miami, Florida, United States Remove
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