What are the responsibilities and job description for the Client Relationship Manager position at Carolima's?
Company Description
Carolima's offers an authentic Gullah Geechee and Lowcountry menu, featuring made from scratch dishes and southern desserts. Renowned for catering rehearsal dinners, wedding receptions, birthday parties, and corporate events, our team ensures every dish is a crowd pleaser. Founded by sisters Emma M. Cromedy and Sameka M. Jenkins, Carolima’s combines Sameka's savory Lowcountry dishes with Emma’s delectable southern desserts, including her famous Charleston Chewies.
Role Description
This is a part time (20 hours/week) on-site role for a Client Relationship Manager, located in the Charleston, South Carolina Area. The Client Relationship Manager will be responsible for managing client relationships, ensuring client satisfaction, coordinating catering events, handling client inquiries, and resolving any issues that may arise. Key responsibilities include maintaining regular communication with clients, overseeing event logistics, and ensuring the highest standard of service is provided.
Qualifications
- Strong communication and interpersonal skills
- Experience in client relationship management and customer service
- Event planning and coordination skills
- Problem-solving and conflict resolution skills
- Ability to work on-site and manage multiple tasks simultaneously
- Experience in the hospitality or catering industry is a plus