What are the responsibilities and job description for the Branch Manager position at Carolina Atlantic Roofing Supply?
The Branch Manager will be responsible for directing all aspects of the branch to include employee management, inventory control and loss prevention, and ensuring customer service standards. Strong communication skills and a passion for safety is key to this person’s success. Must have experience supporting sales and be able to multi-task in a fast-paced environment.
Responsibilities
- Collaborate with and foster a good working relationship with Sales and Administrative functions
- Ensure the paperwork flow is accurate and complete
- Receive in material, bill customers, and enter all invoices for payment
- Safety - Ensures a safe workplace for associates and visitors.
- Compliance - Ensures compliance with all federal, state, and local laws pertaining to employment, safety, OSHA Standards, and DOT regulations.
- Manages Operation of distribution center by providing excellent customer service support and using supply chain fundamentals (right product, right place, right time, every time) while controlling logistics, workforce management, and indirect and operating costs.
- Customer Service - Fills orders accurately, safely, on time, and without damage.
- Efficiency - Manages material handling and delivery operations using productivity metrics.
- Expense – Manages labor expenses. Performs cycle counts and physical inventory according to accounting guidelines.
- Assists with loading and unloading trucks and warehouse maintenance
- Talent - Leads teams of materials handlers and drivers; selects/hires; develops objectives; coaches and evaluates performance.
- Pitches in to complete tasks when other team members are out or unavailable.
- Ensures direct reports obtain applicable safety, compliance, and job training and development opportunities to enhance performance, development, and contributions to the company. Holds direct reports accountable for individual and team performance.
Qualifications
- 2 years’ experience
- Industry experience preferred
- Solid Leadership skills – communication, employee engagement, and goal expectations.
- Ability to teach and lead an engaged team in a structured process environment.
- Process improvement and operating efficiency competency.
- Branch operations and systems knowledge.
- Proficiency using Microsoft Office Suite Software and relevant tools/technology.
- Self-motivated, high energy, persistent, and sense of urgency
- Proven track record of operations success – the ability to drive motivates the employee to perform at their top level.
- Demonstrated success in problem-solving - must be creative, innovative
BENEFITS
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- Supplemental Life Insurance
- Employee Assistance Program
- Disability Insurance
- 401(k) (with company match)
- Paid Time Off
- Paid Holidays