What are the responsibilities and job description for the HVAC Sales Consultant position at Carolina Comfort Air Inc?
Are you a sales person? Are you the best at what you do? Carolina Comfort Air Inc is a fast growing HVAC company and we are looking to expand our sales team in our Jacksonville, NC Division. The position offers great pay and benefits along with ongoing training, security of working with an established company, and a great work environment with fellow teammates, support staff, and management who "gets it".
Primary Job Function : The primary job function for Comfort Consultants are to close sales and acquire new long-term clients for the company’s products and services in a regional territory. They are to represent the company in a professional manner at all times using a consultative sales approach to determine needs and then provide solutions that solve the customer’s issues and generate a high rate of referral-based sales. Integrity, honesty, and a genuine caring for our clients are key attributes required of a successful Comfort Consultant.
Additional Job Functions :
- Drive new sales for the company in a professional manner consistent with the company’s integrity and customer-care standards.
- Sell on Value; not price : Inform customers of all special promotions, the benefits of high efficiency equipment and optional equipment and products.
- Refine sales skills and improve sales process to increase closing rates and shorten sales cycles
- Keep appointments with customers as scheduled.
- Ask customers for permission to stake a job site sign when the job is sold
- Offer financing on all proposals.
- Present a proposal at the time of the first call if possible, always present the proposal in person, never mail or fax this to the customer.
- Greet and assist all walk-in customers, establish an appointment to view their home and present proposal.
- Give sales presentations, as outlined in company selling process, use company presentation book.
- Return to completed jobs for quality checks, ask for referrals and hang door hangers, pick up yard sign.
- Turn in all required paperwork to the Sales Coordinator within 24 hours of the customer signing the contract. This includes a picture of the job and all necessary notes, drawings etc., to adequately communicate the job to the operations department.
- Follow company procedures for generating referrals.
- Be available to answer questions that may arise.
- Confirm the Install Crew is fully informed of customer and job requirements related to the install. Follow up as need to ensure complete customer satisfaction and high quality.
- Quality Review of Install & collect payment.
- Participate in weekly sales meetings
- Complete required sales reporting as directed
- Must demonstrate learning-retention and field-level application of knowledge and skills attained from all sales training provided.
- Other duties as assigned.
Required Qualifications :
2 years HVAC / or consultant sales experience required
New-business acquisition preference
Goal orientated with a strong desire to succeed
Solid organizational and sales pipeline management skills
Strong understanding of the psychology of sales
Strong interpersonal & communication skills
Professional appearance
High quality customer service skills
Comfortable with operating a computer
Strong writing skills are a must
Knowledge of industry is highly recommended but not required
Valid driver’s license
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