HUMAN RESOURCES ASSISTANT

Description

Job Summary:

The Human Resources Assistant supports and works under the leadership of the Human Resources Director and provides the needed support in the human resources capacities including but not limited to the areas of recruitment and onboarding, employee relations, workers compensation, leaves, employment/labor laws and personnel administration. Strong work ethics and integrity are necessary to handle confidential information.  Performs other duties and functions as assigned by the HR Director. This individual will embody the Carolina Country Employee Mission and Absolutes.

Mission Statement: Through Excellence and gracious hospitality, we work together to enrich lives.

Absolutes:

1. Engage Greet by name, build relationships, fond farewell
2. Maintain a culture of trust and respect
3. Welcoming Smile, positive attitude, enthusiasm
4. Look for and act upon every opportunity to create memorable moments
5. Be accountable for immediately solving problems or find someone who can
6. Continuously improve experiences with effort, innovations, and creativity
7. Diligently maintain clean and safe facilities

Job Functions include:

• Ensures all employee records are handled with utmost confidentiality; maintains employee medical files and I9 forms, ensuring files are secured at all times, upholds HIPAA(1) regulations and E-Verify.  Will perform sporadic audits, as directed by the HR Director
• Prepares employee files for scanning and/or storage to third party
• Creates and updates employee job descriptions as needed
• Creates and place recruitment ads; plans recruitment strategies; screens applicants, calls references, assist with interviews and makes hiring recommendations
• Orders pre-employment screenings such as drug testing and background checks within a timely manner and keeps track by department of expense
• Effective onboarding includes new hire orientation, processing new hires, processing E-Verify for Federal compliance in a timely manner to meet the needs of every department
• Maintains and updates orientation slides with current/effective information
• With high proficiency in HRIS system, enter and maintain employee recordkeeping
• Assist all employees with Health & Welfare questions and enrollment in benefits as requested
• Coordinates, schedules, executes and manages annual health & wellness fairs, forums, volunteer services, and events with various vendors throughout the year
• Assist with monthly service awards luncheons, celebrations, and other employee activities
• Along with the HR Director, continually reviews and assists in updating the employee handbook and personnel-related policies; assists in the management of the Club’s progressive discipline program; maintains club policy manual and enforces throughout the club
• With the assistance of the department heads, coordinates and manages internship/externship programs with various schools & universities
• If needed, will attend off-site career fairs at various universities and colleges, locally and out of state
• Coordinates and schedules activities, cafe series, programs, etc. using outsourced certified professionals for the employee wellness program and maintains the employees points throughout the calendar year and reconciles before the first of the year
• Interact with all levels of the Club operation, from hourly associates to the Dept Heads
• Oversees all work-related injury claims to ensure integrity, on-going case management and reporting compliance
• Responsible for FMLA & ADA paperwork to employees and communicates status to Dept Head
• Maintains & prepares the Survey of Occupational Injuries and Illnesses for BLS, Form 300/300A and other related data. OSHA compliant
• Creates and publishes employee newsletter each month, working with Communications Manager
• Maintains file folder of employee’s photos for member directory with Communications Manager
• Receives and examines all invoices within responsibility, for accuracy and submits for payment to the accounting office on a monthly basis
• Maintains employee bulletin boards in the cafeteria with updated materials such as OSHA form 300A, current Federal documentation/posters and works with the Communication Manager for employee recognitions, job postings, and special announcements
• Receives and places Shoes for Crews orders and submits to the accounting department for payroll deductions in a timely manner
• As needed, interacts with Government representatives (EEOC, DOL, DES, OSHA, etc.) and serves as back-up/witness for investigations as a result from claims
• Responsible for answering DES claims and appeals in a timely manner
• Completes employment and wage verifications in a timely manner
• Assigns & monitors training initiatives through HRIS system
• Assists with employee surveys
• Ensures that New Hires are reported accurately
• On-going training to employees on Paycom usage and other programs
• Other duties as assigned by the Human Resources Director
• Communicates effectively with the Human Resource Director on all initiatives
• Completes required computer-based training courses within the required time frame
• Is responsible for knowing CCC Employee Policies and working by the CCC Mission Statement

Qualifications

Working Conditions, Physical Functions. and Abilities:

The physical demands of the work environment characteristic described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Equitable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 3 years of experience in human resources administration with a background in Hospitality or Country Club environment, preferred
• Must be able to communicate, train, motivate and work well with employees at all levels
• Must be detailed oriented, be able to work under extreme pressure, meet deadlines, receive and delegate direction and have the ability to diffuse difficult situations that may arise and remain unbiased, professional and friendly at all times
• Proficient with computers, office equipment, HRIS programs and software to include Microsoft Word, Excel, PowerPoint, Publisher, etc
• Job duties will require the employee to sit long hours in front of the computer
• Capable of standing and maneuvering independently and safely around the work area
• Ability to see and hear, or to use prosthetics that will enable these senses to function adequately to assure that position requirement can be fully met
• Ability to read, write, speak and understand English
• Sound mental and physical health: ability to get along well with others, to demonstrate a high level of sensitivity and interest in people