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Pool Repair Foreman

Carolina Creations Landscape
Hickory, NC Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/20/2025

Join Pool Life, a leader in the pool service industry, as an experienced Pool Service Foreman. This role offers the opportunity to be part of a team of skilled technicians, ensuring top-notch service and customer satisfaction. At Pool Life, we pride ourselves on our commitment to quality, safety, and innovation in pool maintenance. As a Pool Service Foreman, you will play a crucial role in maintaining our reputation for excellence by overseeing service operations and ensuring adherence to industry standards.

Responsibilities

  • Troubleshooting & Repairs: Diagnose and resolve issues with pool equipment and systems, providing expert solutions to complex problems.
  • Performing High-Quality Work: Ensure all service tasks meet high standards of quality, safety, and customer satisfaction.
  • Quality Control: Conduct regular inspections of service work and provide constructive feedback to team members.
  • Customer Service: Maintain direct communication with clients to provide updates, address concerns, and ensure satisfaction.
  • Training & Development: Mentor and train new technicians, keeping the team informed on the latest techniques and safety protocols.
  • Inventory Management: Oversee inventory of pool chemicals, equipment, and supplies, and manage orders as needed.
  • Safety Compliance: Enforce safety protocols to protect staff and clients.
  • Record-Keeping: Maintain detailed records of service tasks, repairs, customer interactions, and chemical readings.

Qualifications

  • Experience: Minimum of 3 years in pool maintenance and service, with expertise in equipment repair and chemical balancing.
  • Leadership: Demonstrated experience in leading and managing a team.
  • Valid Drivers License: Must have insurable driving record
  • Certification: Certified Pool Operator (CPO) or equivalent preferred.
  • Technical Knowledge: Proficient understanding of pool systems and chemistry.
  • Customer Service: Strong communication skills and ability to build client relationships.
  • Problem-Solving: Skilled in troubleshooting and resolving complex pool issues.
  • Time Management: Capable of managing multiple service routes and tasks efficiently.
  • Physical Requirements: Ability to lift heavy equipment and work outdoors in various weather conditions.

Benefits

  • Competitive pay (based on experience).
  • Ongoing training and professional development.
  • Opportunities for career advancement.
  • Company-provided vehicle and tools for work-related tasks.
  • A supportive and friendly work environment.

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