What are the responsibilities and job description for the Pool Repair Foreman position at Carolina Creations Landscape?
Join Pool Life, a leader in the pool service industry, as an experienced Pool Service Foreman. This role offers the opportunity to be part of a team of skilled technicians, ensuring top-notch service and customer satisfaction. At Pool Life, we pride ourselves on our commitment to quality, safety, and innovation in pool maintenance. As a Pool Service Foreman, you will play a crucial role in maintaining our reputation for excellence by overseeing service operations and ensuring adherence to industry standards.
Responsibilities
- Troubleshooting & Repairs: Diagnose and resolve issues with pool equipment and systems, providing expert solutions to complex problems.
- Performing High-Quality Work: Ensure all service tasks meet high standards of quality, safety, and customer satisfaction.
- Quality Control: Conduct regular inspections of service work and provide constructive feedback to team members.
- Customer Service: Maintain direct communication with clients to provide updates, address concerns, and ensure satisfaction.
- Training & Development: Mentor and train new technicians, keeping the team informed on the latest techniques and safety protocols.
- Inventory Management: Oversee inventory of pool chemicals, equipment, and supplies, and manage orders as needed.
- Safety Compliance: Enforce safety protocols to protect staff and clients.
- Record-Keeping: Maintain detailed records of service tasks, repairs, customer interactions, and chemical readings.
Qualifications
- Experience: Minimum of 3 years in pool maintenance and service, with expertise in equipment repair and chemical balancing.
- Leadership: Demonstrated experience in leading and managing a team.
- Valid Drivers License: Must have insurable driving record
- Certification: Certified Pool Operator (CPO) or equivalent preferred.
- Technical Knowledge: Proficient understanding of pool systems and chemistry.
- Customer Service: Strong communication skills and ability to build client relationships.
- Problem-Solving: Skilled in troubleshooting and resolving complex pool issues.
- Time Management: Capable of managing multiple service routes and tasks efficiently.
- Physical Requirements: Ability to lift heavy equipment and work outdoors in various weather conditions.
Benefits
- Competitive pay (based on experience).
- Ongoing training and professional development.
- Opportunities for career advancement.
- Company-provided vehicle and tools for work-related tasks.
- A supportive and friendly work environment.
