Certified Medical Assistant 2

Certified Medical Assistant 2

Actively participates as a member of a Patient Care Team under the direct supervision of the Clinical Manager coordinating patient care following established standards and practices. Educates patients about procedures, medications, and physician instructions. Functions as the primary support person for the physician and serves as the liaison between patients, Physician, other practice departments, and other health care providing entities. The home base for this position is determined at hire, however, travel between locations of Hickory / Morganton / Lincolnton for training and as needed with paid mileage is expected. Full benefits package includes medical, dental, vision, Aflac, and 401k / Profit sharing.

RESPONSIBILITIES :

• Actively participates as Care Team member in proactively assessing, communicating, and coordinating the needs of patients as may be identified by consultation with other Care Team members under the direct supervision of the Clinic Manager.
• Contacting patients 48-72 hours prior to appointments to update patient histories such as but not limited to medications, allergies, pharmacy, surgeries etc.
• Assists physicians with patient exams and procedures, including but not limited to injections, earwax removal, wound care, suture removals, throat cultures, and other clinical procedures performed in the office.
• Prepare rooms and all equipment necessary for in-office procedures, then clean and prepare procedure room afterwards.
• Prepares specimens and paperwork to be sent to the Laboratory.
• Assist with CT setup of patients scheduled for in office imaging and burn CD'S as needed.
• Calls in prescriptions and refills to pharmacies as requested by the physicians.
• If not scheduled as Clinic Assistant 2, you will assist other nursing and practice staff as requested or as necessary to include histories and instrument sterilization.
• Transport and / or directs patients to appropriate ancillary departments within the building.
• Provides instructions, explanations, and educational materials to patients to assure compliance with medications, procedures, and physician orders; ensures office handouts and educational material are available to patients or responsible caregivers.
• Ensures written care plans, including self-management goals, patient visit summaries, and other physician-patient agreements are provided.
• Enter orders for diagnostic and surgical procedures.
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
• Answers and triages all clinical telephone calls and messages within 48 hours of receipt; informs patients of test results by mail, phone, or electronic medium as appropriate.
• Organizes supply and drug closets and purges expired medications promptly.
• Adheres to all OSHA regulations to assure employee and patient safety.
• Attends required meetings and participates in committees as assigned.
• Maintains professional certification through appropriate continuing education.
• Performs other duties assigned or requested.
• Maintains Patient confidentiality.
• Process and complete FMLA paperwork as received in a timely manner.

KNOWLEDGE, SKILLS, ABILITIES :

PHYSICAL ENVIRONMENT / REQUIREMENTS :

EDUCATION / EXPERIENCE :

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