What are the responsibilities and job description for the GENERAL MANAGER position at CAROLINA FRANCHISE HOLDINGS LLC?
Job Details
*Pay up to $55,000 based on experience
*Now offering free health benefits!
We are looking for a Restaurant General Manager that wants the opportunity to develop their professional & leadership skills, make an impact in their local community, and lead a fun and enthusiastic team dedicated to the highest standard of customer service.
Position Overview:
The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people, and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant.
The RGM operates under the direction of the District Manager and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees) great management experience!
What we offer:
Full-time employee benefits:
- FREE health benefits
- Unlimited telehealth visits for team member and family
- FREE meals
- Medical, dental, vision, life insurance benefits (eligible after 30 days)
- Full-time, 30 hours per week
- PTO, accrual after 90 days
- Anniversary rewards and recognition program
- Career & scholarship opportunities
- Flexible scheduling
Summary of Responsibilities:
Profitability
- Has primary accountability for the restaurant profit and loss (P&L) and actively manages towards desired financial outcomes
- Drives sales through proactive guest service, people development & operations management
Guest
- Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
- Enhance guest experience by developing a prompt action plan to address and resolve any guest issues or concerns enhance your customer-service skills!
- Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
People
- Leads the restaurants recruitment and selection process to build and retain an effective restaurant team
- On-boards new team members by training and guiding them through the certification process
- Inspires the restaurant team by effectively managing individual and team recognition programs
- Provides coaching and feedback to all direct reports to increase the restaurant teams capabilities and raise restaurant performance
Operations
- Manages restaurant labor using optimal Manager staffing and Team Member scheduling
- Enforces compliance with government regulations, employment laws and BKC policies while upholding operational and brand standards
*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Qualifications and Skills:
- Must be at least eighteen (18) years of age
- Bachelors degree in Communications preferred, Associates degree or a combination of experience and education (1-2 years of experience in Quick service restaurant (QSR))
- Strong understanding of P&L management & drivers of restaurant profitability
- Ability to prioritize own and others work and time to meet deadlines and objectives
- Demonstrated leadership skills & understanding of guest service principles
- Available to work evenings, weekends and holidays
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
*CFH dba BKC is an equal opportunity employer and we encourage all qualified applicants to apply
We are waiting to hear from you! Apply now!
Job Type: Full-time
Pay: Up to $55,000.00 per year
Salary : $55,000
