What are the responsibilities and job description for the Part-time Canes Crew position at Carolina Hurricanes?
The Carolina Hurricanes are accepting applications for the 2023-24 Canes Crew team and are looking for hard working and reliable brand ambassadors to join its entertainment department and work all home Hurricanes games and outside appearances as necessary.
The Canes Crew is a co-ed group of energetic and passionate individuals that represent the best things about Carolina Hurricanes hockey.
The Canes Crew can be found at all home games entertaining the crowd with flags, signs and chants, engaging with fans and bringing the energy all game long to keep PNC Arena “the loudest house in the NHL”. They also appear as brand ambassadors in the community at watch parties, team events and so much more!
The Canes Crew is focused on creating connections, growing the game and showing everyone what it means to be a part of homegrown hockey.
Essential Duties and Responsibilities:
- The Canes Crew will focus on assisting and executing in-game promotional activities and entertainment with an emphasis on personal touchpoints with fans.
- Represent the Hurricanes at games, events and appearances as brand ambassadors throughout the Raleigh and surrounding areas to the highest standard set by the Canes organization and management.
- Duties include, but are not limited to, working closely with the stage manager, escorting of Olympia riders from their seats, helping with fan tunnels, selecting contestants, set up and tear down of arena signage, photo booths and props, execution of on-ice games, flag waving and sign holding, rolling and tossing t-shirts and dropping parachutes, taking photos and staffing concourse activations and fan engagement and interaction as a brand ambassador.
- Canes Crew members will also be expected to perform suite visits and must possess the personality to strike up and carry-on conversations with fans of all ages including high-end clientele, making those they interact with feel special and appreciated.
- Must be comfortable taking pictures and engaging with fans of all ages along with performing hands-on duties as assigned.
- This group of individuals will also support the Hurricanes in the following areas: youth hockey, community outreach, community relations, marketing and corporate partnership services’ year-round initiatives and events.
Performance Requirements/Skills:
- Comfort with heights and ability to ice skate not required but encouraged. Must provide own hockey skates.
- Ability to work alongside the team mascot and step in to assist when necessary.
- Knowledge of the game of hockey, the NHL and the Carolina Hurricanes preferred
- Willingness to take direction from several supervisors and adhere to all company and program policies and procedures.
- Ability to work nights, weekends and holidays and arrive at least two hours prior to the start of each game and work through the completion of the game.
- Must be able to work 90% of Hurricanes home games for the 2023-24 season and mandatory team appearances as needed.
- Comfortable working in front of large crowds.
- Must be personable, enthusiastic and very outgoing.
- Must be able to think creatively, react responsibly and contribute positively to a team environment.
- Working off-site appearances on behalf of the Carolina Hurricanes, as assigned.
- Ability to interact professionally with PNC Arena and Hurricanes staff and high-level executives is a must.
Education and Experience:
- Degree in sports management, entertainment, event management, hospitality or related fields preferred.
- Interest in sports special events, promotions or entertainment.
Qualifications:
- Must be 18 years or older.
- Must pass criminal background check
Physical Demands and Work Environment including:
- Ability to stand/walk for long periods of time.
- Ability to climb stairs.
- Ability to walk across ice surfaces.
- Must be able to lift and carry up to 50 pounds to different locations.
Please be advised you must be at least 18 years of age to audition. Applicants will be required to provide proof of age.
Skating experience is not required to audition for Canes Crew however if a Canes Crew member is to help with on-ice games in their own hockey skates, then a strong skating ability will need to be demonstrated prior to the start of the season.
IMPORTANT: To be considered for this position you must upload a copy of your resume as well as provide at least 2 references. In addition, you must be present at an in-person audition on Wednesday, August 2 at PNC Arena from 4-10 PM to be considered for this position.
IMPORTANT: To be considered for this position you must upload a copy of your resume as well as provide at least 2 references. In addition, you must be present at an in-person audition on Wednesday, August 2 at PNC Arena from 4-10 PM to be considered for this position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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