Community Support Team - Qualified Professional

The primary purpose of this position is to provide Community Support Team Services to Mental Health and Substance Abuse consumers. Job duties include but are not limited to: providing assistance and support to consumers in crisis situations; service coordination activities, with or on behalf of a client; psycho-educational and support activities for clients and their families and/or natural supports as appropriate; rehabilitative and independent living skills; and symptom monitoring and management skills. Duties also include informing the client about benefits, community resources, and services; assisting the client in accessing benefits and services; arranging for the client to receive benefits and services; and monitoring the provision of services. This is an off-site job and its purpose is to provide these services in the community to enhance the consumer’s ability to function and achieve their goals.

Key Responsibilities: 

• Serve as a member of the client’s Community Support Team in the implementation of the consumer’s Person-Centered Plan.
• Assist in planning, scheduling and implementation of services for the clients.
• Work to implement service delivery with other staff and/or across agencies. 
• Develop therapeutic interventions to work with consumers.
• Provide any written documentation as required. This will include treatment notes, goals, and plans for the medical record (e.g., Service notes, input into person-centered plan, etc.)
• Be available to respond as needed to clients and co-workers 24/7/365.
• Work to implement behavioral interventions, crisis interventions and rehabilitative and psycho-educational activities.
• Work with clients in reviewing, applying and achieving their goals as indicated on the Person-Centered Plan.
• Assist and/or coordinate as assigned in planning and implementing community engagement and other such activities as related to the client’s therapeutic goals and mental health needs.
• Utilize community-based activities as a means to deliver clinically appropriate services.
• Assist other clinical staff in parent/guardian/natural support training that will aid them in dealing more effectively with the client.
• Assist in all service delivery as formally planned with the clinical team.

Qualifications: 

• All Community Support Qualified Professionals must meet one of the following:
  • Bachelor's degree from an accredited university in a Human Services field with 2 (two) years experience working with the population to be served. 
  • Bachelor’s Degree in a non-Human Service field with 4 years full-time, post-bachelor’s degree experience with the population served. 
  • Master’s degree in human services with 1 year experience working with population served.
• Must be NVCI certified; receive training in population served, and client rights/confidentiality.  
• Valid driver’s license, auto insurance, and reliable transportation
• Must complete the state mandated Community Support Team training within specified timeframes.

Benefits: 

• Medical, Dental, Vision plans
• HSA/FSA
• Company paid basic life insurance
• Voluntary supplemental insurance
• 401k
• PTO 
• Mileage reimbursement(for positions that require travel and if they use their own vehicle)

ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com. 

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. 

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. 

ncgCARE and all partner affiliates maintain a drug-free workplace.