What are the responsibilities and job description for the Service Advisor - Recreational Vehicle Dealership position at Carolina RV - Myrtle Beach?
Job description
Our RV dealership has an opening for a full-time, experienced Service Advisor.
We are looking for the following skills:
- Previous dealership experience (RV Experience preferred).
- Customer Service: Promptly greets customers (phone or in-person) in a friendly and courteous manner regardless of the customer's attitude that day.
- Provides service information, estimates, resolves customer issues in a prompt & efficient manor.
- Schedules service appointments and prepares and processes service orders promptly to maximize the dealership’s image with the customer.
- Fully utilizes our dealer management system and Kenect on every service job.
- Work with sales, parts, service technicians and each customer regarding repairs, parts orders, expected expense and labor time.
- Assists the service manager in timely completion of PDI’s and/or repairs with sales, service and warranty.
- Performs quality assurance checks on RVs prior to customer receipt to ensure quality workmanship as required.
- Excellent verbal/written communication, outgoing personality.
- Excellent computer and phone skills.
- Professional Appearance. Great Attitude!
We offer long-term employment and benefits with a great Carolina RV family! Join our growing company!
We offer competitive pay and great benefits!
- Aggressive Pay Plan (hourly pay, commission)
- 401k & Match
- Company paid health, dental and life insurance other benefits
- A Second Family!
Experience: Our ideal candidate will have at least 2 years of automotive and/or RV Service Advisor experience.
- Must be able to work Saturdays and some Sundays
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: 40 – 47 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Every weekend
- Weekends as needed
Work Location: In person
Salary : $19 - $24