What are the responsibilities and job description for the Patient Compliance Coordinator position at Carolina's Hometown Respiratory Supply?
Patient Compliance Coordinator
Concord, NC
Carolina’s Hometown Respiratory is currently seeking a full-time Patient Compliance Coordinator for our Concord, North Carolina location. In this role, you will be managing patient compliance data, providing encouragement to patients, answer patient questions and refers clinical concerns to the Respiratory therapist.
What we can offer YOU :
Group Health
Dental and Vision
Basic and Voluntary Life & AD&D Insurance
Paid Vacations
Paid Holidays
48 flex hours / year
Company Party and appreciation dinners
Matched 401(k) Retirement plan
Pay : Starting at $14-$16 per hour, offer dependent on experience
Schedule :
Monday through Friday
8 AM – 5 PM
The right candidate will have :
High School diploma or GED
Previous experience working in an office, medical office is a plus
Clean drug screen and background check
Our Patient Compliance Coordinator will :
Utilize data management systems to store, retrieve and prompt procurement of PAP users’ data
Achieve company patient compliance goal as set by management team
Interacts with customers in person, via phone, mail, email and fax
Perform advanced file maintenance in customer’s records and information databases
Schedule deliveries, pick-ups, discontinuances, maintenances, or service calls
Educate referral sources on required documentation for coverage of ordered equipment and services
Speak with dissatisfied customers and coordinate the correction of the complaint and ensures service recovery. Recommend corrective services to adjust customer complaints.
Communicate with referral offices and Account Executives on PAP users’ status’ and required documentation
Contact customers to arrange delivery of settings-change media, oximeters and supplies, and retrieval of data media
Conduct research, and compile and type statistical reports
Make copies of correspondence or other printed materials
Orders and maintains supplies
Does this sound like the position for you? Apply with a current resume today!
We are Carolina's HomeTown Respiratory, the largest independent provider of the equipment and supplies designed for the treatment of sleep apnea in the Charlotte area with 16 years of experience.
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