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Patient Care Coordinator

Carolina Smiles
Greensboro, NC Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

Description :

Carolina Smiles is seeking a friendly, organized, and customer-focused individual to join our team as a Front Desk Coordinator. As the first point of contact for our patients, you’ll play a vital role in creating a welcoming atmosphere and ensuring every visit is smooth and positive.

Schedule

  • We are open Monday through Friday, 8 : 15 AM to 5 : 30 PM, and Saturdays from 8 : 15 AM to 2 : 30 PM.
  • Front desk staff are required to work Monday through Friday and must also be available to work at least one Saturday every 6-8 weeks.

Responsibilities

  • Greet and check in patients with a warm, professional demeanor.
  • Manage scheduling for appointments, ensuring efficient use of time slots and patient satisfaction.
  • Answer patient inquiries regarding treatment plans, insurance, and payment options.
  • Handle patient communications via phone, email, and in person.
  • Support administrative tasks, including data entry, patient records management, and appointment reminders.
  • Collaborate with clinical and administrative team members to deliver an exceptional patient experience.

    • Qualifications

  • Previous front desk in a dental / medical setting (required).
  • Strong communication and interpersonal skills with a patient-centered approach.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Proficient in office software and comfortable with practice management systems (training provided).
  • A bubbly, positive personality is a must!

    • Why Join Carolina Smiles?

  • Be part of a caring team dedicated to creating beautiful smiles and providing top-notch patient care.
  • Opportunities for growth and development within the practice.
  • A supportive and collaborative work environment focused on teamwork and excellence.

    • Requirements :

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