What are the responsibilities and job description for the Client Relations Manager position at Carolina Sweepers?
Description:Client Relations Manager
Job Type: Full-time
Pay: Commission based
Carolina Sweepers has been providing quality maintenance services for commercial properties in the Triangle and surrounding areas for 20 years. Visit our website to view all of the locations we service www.carolinasweepers.com.
It is our dedicated and talented team that makes us leaders within our industry. We value integrity and drive. We reward excellence and build upon the strengths of our employees. We promote from within. We offer Health, Dental, Vision, and Life insurance, a retirement plan with matching, paid vacation, holiday pay, tenure bonuses, long-term employment, and advancement opportunities. We do offer a base pay for the first 90 days, or until you exceed the base pay out. We would love to find out what sets you apart.
We are looking for a motivated and independent individual who takes pride in their work and has the skills to help take our business to the next level!
As our next Client Relations Manager, you will build relationships, market services, and serve customers according to our company values. As an ambassador for our brand, you will anticipate our customers' needs and showcase your comprehensive knowledge of the services we offer. In addition to developing new customers, you will be the connection between our customers and service providers, ensuring their total satisfaction and making a lasting impression for the company, maintaining our reputation as an established service provider with a personal touch.
This is the perfect position for someone who has experience in sales and account management and a strong drive for success.
Responsibilities:
- Demonstrating the functions and utility of our services to customers based on their needs.
- Ensuring customer satisfaction through ongoing communication and relationship management; resolving any issues that may arise post-sale.
- Maintaining communication with existing and previous customers, alerting them of new services and enhancements that may be of interest.
- Building and maintaining a network of sources from which to identify new sales leads.
- Maintaining detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Providing periodic territory sales forecasts.
- Making enterprise-based decisions.
Requirements: Requirements:
- At least 2 years of sales experience.
- Maintaining a book of business
- Proficiency with Google Suite, Microsoft Office Suite or related software. Experience with Service Fusion is a plus.
- Active driver license and a clean driving record.
- Our ideal candidate possesses excellent communication and people skills and is self-motivated to win. Experience in the property management/maintenance fields is preferred. This position provides an uncapped income potential.
- Care of company vehicle
Are you interested in joining our sales team as we set ourselves apart from the competition and provide the quality service that our customers deserve? Apply online right now at www.Carolinasweepers.com!
Safety is our priority! Utilizing our Safety Coordinator and holding monthly safety meetings, we make sure our employees are protected from all kinds of hazards and have the proper PPE for the job.
This organization participates in E-Verify. Applicants must pass a background check and a pre-employment drug screen before hire.
Carolina Sweepers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We look forward to meeting with you!
Job Type: Full-time
Shift:
- Day shift
Work Location: On the road