What are the responsibilities and job description for the Case Management Lead position at Carolina Therapeutic Services Health?
The Case Management Team Lead (CMTL) will provide general leadership and management over entire service area. The CMTL will serve as a liaison between the Executive Team and Case Managers. The CMTL will also work closely with the Team Lead Supervisor and Utilization Management Team in order to coordinate services. The Case Management Team Lead must have excellent communication and documentation skills. The Case Management Team Lead will possess an understanding of all mental health and developmental services. The Case Management Team Lead will play an active part in the interdisciplinary team. This position may require more than 40 hours a week. Requirements
- Bachelor's Degree required, Master's Degree preferred
- Three (3) years documented experience in the delivery of mental health treatment to populations served, including children, adolescents, teens and adults.
- Maintain an hourly billable caseload of per weekMust have reliable transportation, maintain required level of vehicle insurance and valid driver's license.
- Initiates and implements new referrals and intakes
- Coordinates with the Lead Team Supervisor regarding assessment activities for initial referrals
- Convening the Child and Family Team for person-centered planning
- Completing the initial development and ongoing revision of the Treatment Plan and ensuring its implementation
- Consulting with identified medical (for example, primary care and psychiatric) and non-medical (for example, DSS, school, DJJDP) providers, engaging community and natural supports, and including their input in the person-centered planning process
- Review / Approve all team member notes.
- Provide weekly supervision to assigned team members.
- Create / Review Schedules for all team members.
- Provide routine monitoring or services being rendered by team members for quality assurance.
- Deliver direct care services.
- Maintain / Audit all team member consumer charts for 100% compliance.
- Reports to supervisor on a weekly basis on progress or regress of team case load.
- Ensuring your team maintains a full caseload of 20-25 per case manager - Monitor Timesheets Weekly
- Maximizing services for consumer needs to ensure continuity of care
- Conducting monthly outcome summaries and progress of consumer goals.
- Maintain 100% authorizations on all consumers within team
- Coordinating behavioral health services and other interventions for the youth or other family members with other professionals and Child and Family Team members.
- Monitoring and documenting the status of the recipient's progress and the effectiveness of the strategies and interventions outlined in the consumer's treatment plan.Provider Responsibilities
- Responsible to ensure that services are provided in a manner, which meets all applicable regulatory licensure and accrediting regulations.
- Participates in multi-disciplinary staffing. Attends all appropriate in-services, workshops, or continuing education programs.
- Responsible for keeping client medical record charts and their own personnel file information up to date in a timely manner.
- Work to ensure mental health outreach, education, and prevention in the community.
- Responsible for appropriate intake, assessments, and orientation.
- Maintains strict confidentiality according to all Federal and State guidelines and requirements.
- Exemplifies personal and professional conduct.
- Upholds the Professional Code of Ethics.
- Maintains a cooperative relationship with employees, medical staff and others.
- Adheres to and supports facility policies, programs and activities.
- Demonstrates tact, courtesy, and a positive approach to communication and interaction with other employees, visitors, physicians, etc.
- Responsible for personal development to ensure current knowledge in the profession.
- Responsible for maintaining a safe, clean and drug free environment.
- Willingness to work beyond what is required periodically and travel for continuing education hours.
- Maintain service notation that meets agency notation standards, Medicaid standards, and / or any other auditing agency such as the LME. (For timeliness, quality, and completeness). This notation must include : 1) the purpose of contact; 2) describes the provider's interventions; 3) effectiveness of the intervention; 4) the time spent performing the intervention; and 5) signature (degree / credentials or position) of person providing service.
- Must be available in the on-call rotation for 24 / 7- 365 days per year first responder coverage.
- Must maintain the flexibility to respond to client needs and crisis situations beyond the agencies normal working hours.
- Deliver services in various environments, such as homes, schools, jails (for state funds only), homeless shelters, etc.
- Perform any other job-related duties as specified by supervisor.