What are the responsibilities and job description for the Automotive Service Advisors, Experience Req'd position at Carolina Volkswagen?
7800 Independence Blvd., Charlotte, NC 28227
AUTOMOTIVE SERVICE ADVISORS
Competitive Pay Plan Great Benefits!!
Walk-in Applicants are Welcome!
Carolina Volkswagen is Charlotte’s premiere full-service Volkswagen dealer! We are proud to be part of Donald Automotive Group. We believe that culture makes a difference and we focus on building relationships with our employees, our customers, and our community.
Are you ready to earn what you deserve in your career as a Service Advisor? Do you want to be rewarded for your hard work, experience, and expertise? Come work with us!
What we offer:
Competitive Pay Plan!!- Climate-Controlled Shop
- Health Insurance
- 401(k)
- Paid Vacation
- Can earn up to 24 PTO days!!!
- Great Work Environment and Team Atmosphere
- State-of-the-Art Facilities
Responsibilities - Service Advisor:
- Schedule appointments with customers
- Greet customers and make them feel welcome!
- Work with customer and technician to identify required services using vehicle's service history
- Advise customers on necessary/suggested services and costs; advise of any current special promotions available
- Compute cost of replacement parts and labor
- Address customer's questions and needs promptly and professionally
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
- Review results of customer satisfaction surveys with service manager
- Meet the dealership's standards for repair order production
Qualifications and Requirements - Service Advisor:
Experience required- A great attitude, people skills and work ethic required
- High school diploma or equivalent preferred
- Automotive Service Advisor and/or dealership experience preferred
- Familiarity with Reynolds and Reynolds a big plus!
- Valid in-state driver's license
- Professional personal appearance
- A 'People Person' with excellent communication skills
- All applicants must be authorized to work in the USA
- Applicants must pass pre-employment testing to include background checks, MVR, and drug screen
Carolina Volkswagen is an Equal Opportunity Employer (EOE) that encourages minorities, females, veterans and those with disabilities to apply.
We are an Equal Opportunity Employer and prohibit discrimination/harassment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
