What are the responsibilities and job description for the Front Office Supervisor II, CEP Heart Center-New Bern position at CarolinaEast Health System?
Job Summary: The Front Office Supervisor II directs, supervises, and coordinates staff and activities for two or more locations. Will greet, instruct, direct, and schedule patients and visitors and also serve as a liaison between patient and medical support staff.
About CarolinaEast Health System
CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.
CarolinaEast Physicians is made up of over 150 physicians, and mid-level providers who provide care to patients spanning four eastern North Carolina Counties. We have specialties including Primary Care, Pediatrics, Rheumatology, Cardiology, Pulmonology, Neurology, Podiatry, Endocrinology, Cardiovascular Surgery, Otolaryngology, General Surgery, Oncology, Urology, Physical Medicine and Rehab, Orthopedics, Psychiatry, and Gastroenterology.
Minimum Requirements:
- Requires a high school diploma, Associate’s degree in health or business administration preferred.
- Five years of office management experience including a minimum of two years in the health care organization.
- Very good computer and word processing skills.
- General knowledge of computer and photocopier.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.
- Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.
