What are the responsibilities and job description for the Patient Navigator, CEP EP Clinic position at CarolinaEast Health System?
Job Summary: The Patient Navigator functions in the EP clinic as the coordinator to facilitate and organize the patient scheduling for EP lab procedures and clinic scheduling to efficiently engage resources. The Patient Navigator will follow the patient from initial scheduling of procedure to post procedure to ensure continuity of care. The Patient Navigator will serve as a resource and liaison for patient referrals, communication, and patient triage.
About CarolinaEast Health System
CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.
CarolinaEast Physicians is made up of over 150 physicians, and mid-level providers who provide care to patients spanning four eastern North Carolina Counties. We have specialties including Primary Care, Pediatrics, Rheumatology, Cardiology, Pulmonology, Neurology, Podiatry, Endocrinology, Cardiovascular Surgery, Otolaryngology, General Surgery, Oncology, Urology, Physical Medicine and Rehab, Orthopedics, Psychiatry, and Gastroenterology.
- Graduate of approved School of Nursing. Associate’s degree required. Bachelor’s degree preferred.
- Minimum of 2 nursing years’ experience with cardiology or electrophysiology experience preferred.
- Ability to review systems and schedules to identify gaps and need for improvements.
- Develop relationships and excellent communication skills to coordinate care with multiple departments.
- Ability to show initiative and proactive solutions to complicated systems with large volumes of patients.
- Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.
