What are the responsibilities and job description for the Marketing/Sales Representative position at Carolinas Center for Oral & Facial Surgery?
Position Overview: A dynamic and motivated Marketing/Sales Representative will spearhead our marketing initiatives and enhance relationships with referring doctors. This role will be responsible for implementing a comprehensive marketing strategy that fosters meaningful interactions, drives referrals, and supports our mission of delivering exceptional care.
This role will require travel 30% of the time to support surrounding locations.
Key Responsibilities:
1. Marketing Strategy Implementation
- Define marketing activities in alignment with Flagship Specialty Partners standards, focusing on creating, communicating, and delivering value to our referrals and offices.
- Track and measure marketing effectiveness using key metrics, such as new patient (NP) referrals and revenue generated from target practices.
2. Route Calendar Development
- Analyze the Top Doc report to identify potential referring doctors by geography.
- Create and manage a daily route calendar aimed at visiting approximately 5 offices.
- Communicate the route calendar to relevant offices and doctors, including RSL, OMs, and PL Leader.
- Prepare pre-visit notifications outlining objectives and key messages for each visit.
3. Target Referring Doctors
- Collaborate with doctors and management to develop and maintain a targeted list of referring practices that drive significant NP referrals.
- Regularly review and update the target list to ensure its effectiveness.
4. Visit Objectives
- Ask OEQs to encourage conversations about referral gaps and patterns
- Promote upcoming appointment openings and share mutual patient updates during visits.
- Distribute invites for marketing and CE events, fostering strong relationships with referring doctors.
5. Follow-Up and Evaluation
- Track performance metrics, including referral patterns and event attendance, to assess the effectiveness of outreach efforts.
- Conduct monthly marketing meetings with doctors, offices and management to evaluate strategies and improve collaboration.
7. Administrative Duties
- Maintain accurate records of interactions and input data into relevant systems (DSN).
- Prepare for daily visits by checking schedules and coordinating with OMs.
Qualifications:
- Bachelor’s degree in Marketing, Business, or related field.
- Proven experience in healthcare marketing or sales.
- Strong analytical and communication skills.
- Ability to build and maintain relationships with diverse stakeholders.
- Self-motivated and organized, with a focus on results.
- Uphold a high degree of professionalism and a polished professional image.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
Work Location: In person