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Auto Body Shop Office Administrator

Carolinas Collision Centers
Raleigh, NC Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/6/2025

4900 Capital Blvd., Raleigh, NC 27616

Auto Body Shop Office Administrator

Collision Center OR Auto Dealership Office Admin Experience is Preferred

Carolinas Collision Centers ' Body Shop at Capital Ford in Raleigh, NC is a GREAT place to have a rewarding career! We are an 'I-CAR Gold Class repair facility, an authorized 'Direct Repair Facility' for most major insurance companies, and repair all makes and models of vehicles.

We are seeking an experienced Office Administrator to support our daily operations. Collision Center OR Auto Dealership Office Admin experience is preferred. Apply now and join our team!

Required : Upload your resume AND complete the assessment for immediate consideration. We will contact qualified applicants.

Carolinas Collision Centers is one of the largest I-CAR Gold Class Certified Collision Repair providers meeting the highest standards for quality, courtesy, and professionalism. We appreciate our employees, invest in their success, and successfully operate 24 locations throughout North Carolina, South Carolina, and Virginia.

Responsibilities - Collision Shop Office Administrator :

  • Perform administrative / clerical tasks to support the collision shop's daily operations
  • Greet customers and schedule vehicle delivery and pick-up
  • Close repair orders
  • Work with insurance adjusters and our in-house estimators
  • Keep customers informed about completion times, costs, and changes
  • Assist customers with rental vehicles
  • Update calls daily
  • Maintain relationships with partners and vendors
  • Other duties may be assigned

Requirements - Collision Shop Office Administrator :

  • Collision Center or Auto Dealership Office Admin experience is preferred
  • DMS experience is preferred
  • Able to read and understand auto body shop estimates
  • Good communication, customer service, and computer skills
  • Ability to multi-task in a fast-paced environment
  • Pays attention to details
  • We Offer Excellent Benefits :

  • Competitive pay based on experience
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Training
  • 10 personal days
  • Schedule : Monday-Friday, 8 : 00am - 5 : 00pm
  • No Weekends!
  • We are closed on major holidays
  • Employee discounts
  • A professional team environment
  • Carolinas Collision Centers is an Equal Opportunity Employer and a drug-free workplace. A background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

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