What are the responsibilities and job description for the EMD Telecommunicator position at Carolinas Staffing Solutions, Inc.?
EMD – TELECOMMUNICATOR
Hiring Rate: $31,604.00
Salary Range: $33,186.00 - $47,406.00
Public Safety Telecommunicator
GENERAL STATEMENT OF DUTIES
This position involves responsible public safety communications and administrative support for law enforcement, fire, and EMS services. The role includes:
Receiving and dispatching emergency and non-emergency calls.
Gathering medical information and providing Emergency Medical Dispatch (EMD) instructions to responders.
DUTIES AND RESPONSIBILITIES
Call Handling & Dispatching:
Receive and assess routine and emergency calls for crimes, fires, EMS, and general assistance.
Identify caller locations and dispatch appropriate law enforcement, fire, or EMS units.
Operate electronic communication equipment to maintain contact with multiple emergency response agencies.
Interview callers to determine the nature of emergencies and provide pre-arrival medical instructions via the EMD system.
Data Retrieval & Communication Support:
Use DCI terminal to obtain driver history, vehicle registration, criminal records, and warrant checks.
Run vehicle inquiries and driver’s license history for law enforcement agencies.
Log Maintenance & Monitoring:
Maintain communication logs and reports detailing call nature, actions taken, and response times.
Monitor fire and security alarm systems, dispatching volunteer agencies as needed.
Transfer appropriate calls to state patrol.
Track the status and safety of law enforcement officers on patrol.
Emergency & After-Hours Support:
Handle after-hour calls for utilities, maintenance, social services, and other county services.
Work in the communications center during severe weather events (e.g., hurricanes, ice storms).
Notify emergency personnel, hospitals, nursing homes, and county departments of National Weather Service warnings.
Other Duties:
Perform related tasks as required.
EDUCATION & EXPERIENCE REQUIREMENTS
High school diploma required.
Public contact or customer service experience required.
Communications or dispatching experience preferred.
Must be able to type 30 words per minute.
SPECIAL REQUIREMENTS
Within three months:
Obtain North Carolina DCI Operator Certification.
Within six months:
Obtain North Carolina Sheriff’s Training and Standards Telecommunicator Certification.
Obtain Emergency Medical Dispatch (EMD) and CPR Certification.
APPLICATION PROCESS
Apply Online:
www.carostaff.com
Shallotte Office: Phone: 910-754-5393
4480 Main St, Shallotte, NC
Myrtle Beach Office: Phone: 843-293-5400
3691 Palmetto Pointe BLVD Suite 402 MB, SC
Whiteville Office: Phone: 910-641-0031
1727 S Madison St Whiteville, NC
#CSSIJOBS
Hiring Rate: $31,604.00
Salary Range: $33,186.00 - $47,406.00
Public Safety Telecommunicator
GENERAL STATEMENT OF DUTIES
This position involves responsible public safety communications and administrative support for law enforcement, fire, and EMS services. The role includes:
Receiving and dispatching emergency and non-emergency calls.
Gathering medical information and providing Emergency Medical Dispatch (EMD) instructions to responders.
DUTIES AND RESPONSIBILITIES
Call Handling & Dispatching:
Receive and assess routine and emergency calls for crimes, fires, EMS, and general assistance.
Identify caller locations and dispatch appropriate law enforcement, fire, or EMS units.
Operate electronic communication equipment to maintain contact with multiple emergency response agencies.
Interview callers to determine the nature of emergencies and provide pre-arrival medical instructions via the EMD system.
Data Retrieval & Communication Support:
Use DCI terminal to obtain driver history, vehicle registration, criminal records, and warrant checks.
Run vehicle inquiries and driver’s license history for law enforcement agencies.
Log Maintenance & Monitoring:
Maintain communication logs and reports detailing call nature, actions taken, and response times.
Monitor fire and security alarm systems, dispatching volunteer agencies as needed.
Transfer appropriate calls to state patrol.
Track the status and safety of law enforcement officers on patrol.
Emergency & After-Hours Support:
Handle after-hour calls for utilities, maintenance, social services, and other county services.
Work in the communications center during severe weather events (e.g., hurricanes, ice storms).
Notify emergency personnel, hospitals, nursing homes, and county departments of National Weather Service warnings.
Other Duties:
Perform related tasks as required.
EDUCATION & EXPERIENCE REQUIREMENTS
High school diploma required.
Public contact or customer service experience required.
Communications or dispatching experience preferred.
Must be able to type 30 words per minute.
SPECIAL REQUIREMENTS
Within three months:
Obtain North Carolina DCI Operator Certification.
Within six months:
Obtain North Carolina Sheriff’s Training and Standards Telecommunicator Certification.
Obtain Emergency Medical Dispatch (EMD) and CPR Certification.
APPLICATION PROCESS
Apply Online:
www.carostaff.com
Shallotte Office: Phone: 910-754-5393
4480 Main St, Shallotte, NC
Myrtle Beach Office: Phone: 843-293-5400
3691 Palmetto Pointe BLVD Suite 402 MB, SC
Whiteville Office: Phone: 910-641-0031
1727 S Madison St Whiteville, NC
#CSSIJOBS
Salary : $33,186 - $47,406
