What are the responsibilities and job description for the Bilingual Dental Front Office Staff position at CarolinasDentist?
About the Practice
At Carolinas Dentist – Wilmington, we operate at a fast-paced, high level of efficiency while providing the best patient experience. Not only do we provide top-tier patient care, but we also cultivate an environment where team members can flourish both professionally and personally. Our team is self-driven, goal oriented, and humbly confident; all while being a funergetic, competitive, and relationship based.
Responsibilities
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Qualifications
- High school diploma or equivalent required.
- Bilingual required
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number
2025-15145
