What are the responsibilities and job description for the Client Service Manager position at Carollo Engineers Inc.?
Overview
Carollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. We are seeking a Client Service Manager to win and manage engineering work in the Houston region. In this client-facing role, you will be instrumental in building on our growth in the region and will be facilitating the planning, design, and construction of complex water and wastewater treatment and infrastructure projects, including the development and execution of budgets, schedules, contract obligations, and quality standards. The successful candidate will be in Houston. In addition, this role will also include the Director of Design Build for Technical Practices.
At Carollo you’ll make an impact at an organization that does meaningful work, fosters a collaborative team culture, and creates a diverse, inclusive environment where you feel like you belong. You’ll work alongside a collaborative and dynamic team of professionals that is truly passionate about our work. Carollo’s vision is to be the BEST water consulting firm and you’ll find that Carollo is also the best place for you to build your career.
Responsibilities
- Develops significant relationships with new and existing clients and has responsibility for client maintenance
- Plans, schedules, and conducts engineering work on projects, for multiple clients, of medium to large sizes of moderately complex nature
- Initiates and maintains extensive contacts with key engineers and officials of other organizations and companies
- Has full technical responsibility for interpreting, organizing, executing, and coordinating assignments
- Will manage the Design Build (DB) pratice. This includes tracking projects and pursuits, providing assistance on DB pursuits, developing creative approaches to design build, and developing a discipline specific team.
- Determines program objectives and requirements and organize programs and projects
- Involved in exploration of subject area, definition of scope and selection of problems for investigation, and development of novel concepts and approaches
- Responsible for budget, schedule, contractual obligations and quality standards
- Directs several subordinate supervisors or team leaders
- Responsible for training and mentoring internal staff
- Plans and develops projects concerned with unique or controversial problems that have an important effect on major organization programs
- Develops standards and guides for diverse engineering activities
- Responsible for acting independently and making authoritative decisions on technical matters
- Participates on team that prepares proposals, conducts interviews, and negotiates contracts with clients
- Supports firm's relationships with client management personnel
- Responsible for identifying and directs sub consultants performing services on projects
- Active in professional associations, including presentation of technical papers, member of technical committee, officer of local or national organization
- Minimal travel is required
Qualifications
- Bachelor's degree in Civil, Environmental, or Chemical Engineering
- Registration as a Professional Engineer
- Greater than 15 years professional experience (exclusive of any advanced degree)
- Experience delivering water and wastewater treatment, wastewater collection systems, water transmission/distribution, pipeline rehabilitation, and/or pump station projects
- Ability to deliver high quality services within budget and schedule constraints
- Ability to evaluate progress of staff and results obtained, and recommend major changes to achieve overall objectives
- Ability to communicate effectively with multiple clients and project teams
Preferred Qualifications
- Master’s degree in Civil, Environmental, or Chemical Engineering
- Design and construction phase experience
