Communications Technician

Job Summary:  To install, repair, maintain, program and service telecommunications systems and equipment in a competent and skilled manner at CaroMont Regional Medical Center and all CaroMont affiliates. Required to make all adds, moves, and changes as required for the Avaya/Nortel PBX, Call Pilot Voice mail, Avaya Contact Center and  wireless Spectra link phones. Properly operate and maintain installation/service tools and equipment. Required to install, repair, program and maintain Rauland Responder Nurse Call systems. Maintain cable TV infrastructure and assist other technicians with replacing patient TV's as necessary.  Maintain overhead speakers and main headend system.  Replace and make changes to pagers as necessary.   Complete installation of systems required for projects as determined by Director. Provide reports, complete requests for new service, determine methodology for installing telephones and telephone service and determine appropriateness of moderate equipment changes or modifications necessary to switches, trunks and other links.  Assist with maintaining EPIC Devices required for successful device integration.  Keep Supervisor informed on progress of work and any problems.

Qualifications:  Must have associates degree or equivalent work experience of at least four years in Communications related field or equivalent experience.  At least one year of experience in maintaining and repairing communication equipment in a large facility, such as telephones, telephone lines, and accessories as well as experience with Call-Pilot voice mail, ACD systems, SIP's, PRI's, Metro E connectivity. Understand audio/visual installation and broadband systems as it relates to cable TV signals.  Capable of installing category 5E or above cabling and/or copper and fiber optic as necessary. Must be reliable and use experience and judgment to plan and accomplish goals and perform a variety of complicated tasks. Be available for on call/weekend work. The following certifications are desirable; Rauland-Borg Nurse call Technician Certification, Spectra link Installer/Maintainer Certification. Any Avaya/Nortel support specialist certifications a plus.

EOE AA M/F/Vet/Disability