What are the responsibilities and job description for the Ticket Sales Representative position at Carowinds?
About Carowinds
We are a theme park that offers an exciting and unique experience for our guests. Our team is committed to providing exceptional customer service and creating memories that last a lifetime.
Job Overview
This role is part of our Admissions team and involves interacting with guests at various points in the park, including toll booths, ticket sales, and guest experience areas. The successful candidate will be responsible for scanning tickets and season passes, activating season passes, managing VIP parking, printing re-entry tickets, and checking IDs for compliance with our chaperone policy.
Key Responsibilities
- Ticket Handling: Scan guest tickets and season passes, activate season passes, and print re-entry tickets as needed.
- Parking Management: Manage the VIP parking lot and ensure that it is running smoothly.
- ID Verification: Check IDs to ensure compliance with our chaperone policy.
Benefits and Perks
We offer a range of benefits and perks to our employees, including:
- FREE admission to Carowinds and other Six Flags Entertainment parks
- FREE tickets for friends and family
- 10% discounts on food and 20% discounts on merchandise
- The opportunity to work with people from diverse backgrounds and cultures
Requirements and Qualifications
To be considered for this role, you should have:
- A passion for helping others and providing excellent customer service
- Good judgment and a commitment to safety
- The ability to work and interact with people from diverse backgrounds
- A willingness to learn and take on new challenges