What are the responsibilities and job description for the Banquet Server – Crowne Plaza Hotel position at Carpionato Properties Inc?
Summary
Banquet Servers will work in conjunction with the Banquet Set Up Team and Kitchen Staff to provide a prompt and accurate food service during an assigned banquet event while providing a level of hospitality that exceeds guest expectations.
Duties and Responsibilities
- Work in a team environment to provide a level of hospitality and service that exceeds guest expectations.
- Assist with banquet event setup and breakdown based on event requirements
- Prepare work area prior to guest arrival, including rolling silverware, plating table and stocking service / beverage stations with coffee, water, ice, napkins, straws and garnishes as needed.
- Keep tables tidy by clearing plates, glassware, and other items, and ensure the front-of-house service area remains neat and organized.
- Adhere to food safety and sanitation standards
- Keep back of the house area clean and organized
- Collaborate with kitchen staff to ensure meals are delivered to the correct recipients in a prompt and accurate manner following all safety guidelines, with special consideration to guest requests.
- Exhibit a high level of professionalism, hospitality and confidence when making contact with guests.
- Communicate with Banquet Lead Captain and Banquet Set Up Supervisor to guarantee a successful function, including resolution of guest complaints.
- Maintain a positive, professional and respectful attitude toward guests, coworkers and management.
- Observe and follow up with guests to ensure satisfaction with food and service during banquet event.
- Manicure tables by clearing plates, glassware etc. and maintain a neat front of the house service area.
- Adhere to all department specific and company standards, policies, procedures and safety rules at all times.
- Proficiency in operating coffee machines and preparing different coffee beverages
- Being flexible to work irregular shifts
- All other duties as assigned.
Note: This job description is not exhaustive. Additional duties may be assigned by the supervisor as needed.
Please apply online through our website. We appreciate all applicants for their interest; however, only those chosen for an interview will be contacted.
EEO / VETS / DISABLED
