What are the responsibilities and job description for the CQP - Counter Sales Representative position at Carquest Hawaii?
Overview
POSITION SUMMARY: Under the supervision of the Store Manager, the Counter Sales Representative is responsible for interacting with retail & wholesale auto parts customers to identify their needs, have excellent selling skills, and strengthen the overall relationship between Carquest Pacific LLC and the customer.
Responsibilities
ESSENTIAL FUNCTIONS:
Takes orders from customers over the phone and in person. Customer orders should be processed with a high degree of accuracy
Uses the Exploris computer system for invoicing and catalog lookup of auto parts
Actively logs all lost sales in the Exploris system.
Assists in processing Weblink electronic orders
Maintains strong product knowledge of auto parts, warranties, promotions, and sales programs
Operates, at all times, within company guidelines, policies, and procedures
Stocks inventory and assists in housekeeping of the store and property.
Qualifications
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
High school diploma or GED equivalent preferred.
At least two (2) years of experience with automotive parts required.
Excellent communication skills and proper business etiquette required.
A good working knowledge of aftermarket parts transactional system required.
Must be dependable and punctual.
PHYSICAL DEMANDS:
Walking: Moves about on foot often up and down stairs
Handling: Seizes, helps, or works with hands
Lifting: Raises or lowers miscellaneous automotive parts, tools, and batteries
Reaching: Extends hands and arms in any direction
Stooping: Bends body downward and forward by bending at knees or waist
Standing: Remains in standing position if required to perform various functions of the job
Vision: Reads paperwork and records on the computer
Talking: Communicates by phone and in person
Lifting: Up to 60 lbs. daily, frequent exertion.
ENVIRONMENTAL:
Noise: Works in conditions with constant or intermittent noise
Temp/Weather: Works in an office environment with occasional shop requirements.
ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.
CQ Pacific LLC is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D
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