What are the responsibilities and job description for the Account Manager/Client Success position at CARR Talent Acquisition?
Job Description
Job Description
ABOUT US
After seeing Covid-19 rupture supply chains across the globe, we turned our attention to improving them. We recently acquired a 9,000 sqft location in Kermit, Texas. We provide procurement services, and other specialty supply chain services to clients in the Permian Basin. Our products are client-dependent and include items such as fittings, gaskets, flanges, nipples, valves, hoses, sensors, and general supply items. We are looking to build out our operational capacity as our business is expanding.
JOB SUMMARY
We are seeking a dynamic Client Success / Account Manager to join our team. This individual will be responsible for building and maintaining strong, long-term relationships with clients, ensuring their satisfaction with our services, and driving business growth through exceptional customer service and proactive account management.
WHAT WE OFFER
- Competitive salary plus bonuses and benefits along with gas reimbursement
- Hands-on training (1 : 1) | Continuous Education
- Be a part of a young and growing company within a Billion Dollar industry
- Unlimited room for growth
- Collaborative work environment which fosters everyone's ideas
Key Responsibilities :
Serve as the primary point of contact for a portfolio of clients within the oil and gas procurement sector.
Oversee the full lifecycle of client accounts, from onboarding to ongoing support, renewal, and potential expansion.
Coordinate with procurement, logistics, and supply chain teams to ensure smooth project execution and on-time delivery.
Manage client contracts, ensuring adherence to agreed terms and conditions.
Provide clients with regular updates on account performance, procurement trends, and other relevant metrics.
Work closely with sales, procurement, and operations teams to ensure seamless service delivery and client satisfaction.
Qualifications :
3-5 years of experience in account management, client success, or a related field, preferably within the oil and gas, procurement, or energy industries.
Exceptional interpersonal and communication skills, with the ability to engage with senior stakeholders and build rapport.
Bachelor’s degree in Business Administration, Supply Chain Management, Engineering, or a related field preferred.
Knowledge of industry-specific procurement systems, processes, and standards is a plus.
Key Competencies :
