What are the responsibilities and job description for the Area Community Manager I - Front Desk Receptionist position at Carr Workplaces?
Company Description
At Carr Workplaces, we believe in hard work and that each client interaction is an opportunity to delight, engage, and impress. As the Area Community Manager I, you will be engaged in a busy, high energy, and technologically advanced office center with successful entrepreneurs and business owners in a shared workspace environment. This entry-level position is excellent for customer service driven and hospitality minded individuals looking for exposure to growing businesses, performing administrative tasks and building professional relationships. This position supports all of the coworking locations within DC, Maryland, and Virginia.
Job Description
Core Competencies:
• Exceptional interpersonal skills required.
• Ability to effectively plan, implement and manage client events.
• Initiate all new client onboarding procedures.
• Demonstrate strong verbal and written communication skills.
• Demonstrate previous experience in customer service.
• Maintain all business center and community café inventory.
• Effectively resolve client issues and questions as they arise.
• Assist with client billing and meeting scheduling.
• Maintain and update spreadsheets and databases to ensure all client information is current and correct.
• Ability to operate office equipment and technology such as computers, printers, scanner & support software, telephones, facsimile machines, postage machines and copier.
• Process office center invoices, distribute mail and manage all incoming and outgoing packages.
• Strong Knowledge of Microsoft Office Suite.
• Ability to effectively manage incoming calls on a multi-line cisco phone system.
Preferred Behaviors:
• Customer focused, friendly and detailed oriented individual.
• Exemplary professional demeanor, resourcefulness, flexibility, and self-motivation.
• Ability to maintain a positive attitude in high stress/fast paced work environment.
• Ability to demonstrate sincere compassion and empathy for client issues and problems.
• Adaptive and flexible to changing technologies, process and environments.
• Ability to work and make decisions with minimal supervision.
• Team player, reliable and dependable.
Qualifications
Education and Experience:
High School Diploma or equivalent, BA/BS Degree preferred.
Minimum 6 months experience in an administrative, hospitality, or office management position.
Knowledge of invoice and accounting software a strong plus.
Additional Information
At Carr Workplaces, we value our employees and believe in everyone’s own personal success. We offer a top of the line benefits package including a 401(k) with company match, a steady schedule — Core business hours are 8:15am-5:15pm M-F, and a chance to grow within an organization that truly values its employees.
The salary range for this position is $20.20 - $21.64 incentive/bonus benefits.
Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only and do not include bonus, or incentives, if applicable. In addition to base salary, Carr Workplaces offers benefits. Learn more about the benefits at Carr Workplaces.
