Property Manager

Job Summary: The Property Manager property will manage units and supportive housing services for formerly homeless Individuals.

Essential Duties/Expectations:

Administrative

• Maintain assigned property rental utilization at a minimum 95% occupancy rate.
• Reduce delinquency to no more than 3% rental arrears.
• Show property to prospective tenants, eligibility interview (with services team when applicable), qualify, and process application.
• Negotiate, prepare and enforce leases.
• Prepares and documents tenant income certification, move-in, annual and interim certification, oversee the compliance process for all programs (i.e., PCHD, Housing Authority).
• Maintain updated monthly vacancy/availability reports.
• Maintain accurate statutory required records, ensure compliance with relevant laws and regulations.
• Ensure Termination Policy guidelines are adhered to.

Financial

• Assists the Director in ensuring property is in compliance with all funding sources and monitoring entities.
• Ensure timely payments and collections.
• Run accounts payables, receivables, delinquency, vacancy reports, and distribute monthly statements to management team (when applicable).
• Meet monthly with management team (when applicable) to discuss variances.
• Coordinate default procedures.
• Process check and pay invoices.
• keep accurate and up-to-date financial records
• Maintain all reports and compliance to third party sources (i.e., housing agencies, lenders, asset management, city, state, and county).

Tenant/Resident Relations

• Orient new tenants to the property.
• Resolve resident complaints and concerns in a timely and efficient manner.
• Enforce occupancy policies and procedures and maintain timely communications with residents and tenants.

Maintenance

• Complete walk-throughs at least weekly for building inspections. Conduct unit inspections monthly.
• Maintain updated inspections, certifications of fire safety, back-flow, licensing, elevators, and business licenses (i.e., city, state, and county)
• Monitor and complete maintenance and repairs timeously and cost-effectively.
• Oversees the cleaning, security and the general quality and appearance of the property and units.
• Implement preventative maintenance programs.
• Ensure security of premises, maintain security devices/personnel, and upkeep of property.
• Collaborate with contractors/vendors/internal staff for capital improvement projects.

Staff Management

• Responsible for the supervision of on-site staff including making recommendations for hiring, performance evaluation and progressive discipline input.
• Coordinates with supporting service staff (when applicable) on the provision of resident services.
• Coordinates and oversee the efficiency of the maintenance department in dealing with work orders, inspections, and emergencies and ensure follow-up of service requests.
• Conduct meeting/supervision with staff.

Education, Qualifications and Experience

• Bachelor’s Degree in a related field preferred
• Previous experience (at least 2 years) tax credit, supported homeless programs and/or section 8
• Proficiency in written and verbal communications (English/Spanish)
• Proficiency in Microsoft office programs
• Understanding of financial and accounting principles.
• Understanding of customer service principles, and excellent communication skills.
• Supervisory skills, attention to detail, flexible, planning and organization skills, and problem solving skills
• Working knowledge of budgets and financial statements
• Working knowledge of contracts and agreements
• Working knowledge of building and grounds maintenance
• Computer proficiency including MS Office and property management software
• Knowledge of relevant local, state and federal legislation and regulations

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the business.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Property management: 2 years (Preferred)
• Supervising: 2 years (Preferred)
• LIHTC: 2 years (Preferred)
• Section 8: 2 years (Preferred)

Ability to Commute:

• Lakeland, FL 33805 (Preferred)

Ability to Relocate:

• Lakeland, FL 33805: Relocate before starting work (Required)

Work Location: In person