What are the responsibilities and job description for the Full-Time Lead Hotel Housekeeper position at Carriage House Hotel?
City Club at River Ranch and neighboring The Carriage House Hotel, Lafayette’s only AAA 4-Diamond property, is looking for a Full-time Lead Housekeeper.
*Must be able to pass a background check.
*5 Years of Supervisory experience required
- Assists the Hotel Manager in leading the housekeeping team.
- Demonstrates and promotes a strong commitment to providing the best possible experience for our guest.
- Establishes schedule and plans daily work assignments.
- Insures that all guest rooms and guest areas are clean according to Preferred Standards and expected time frame and for supervising the daily tasks of the Housekeepers including but not limited to linens, towels, carpet, tile, walls, glass and appliances, and furnishings.
- Monitors productivity of housekeeping attendants ensuring posted work schedules are adhered.
- Cleans assigned guest rooms in accordance with hotel standards to ensure the highest level of cleanliness if necessary.
- Ensures that there is communication between the Housekeeping Staff and the Concierge staff that advises when a room is ready to be cleaned, inspected, and available for occupancy.
- Ensures that the Housekeeping Staff work performance is inspected and approved.
- Demonstrates leadership and must be able to train staff effectively and recognize the need for coaching and counseling.
- Inventory, order and stock the storage room with all needed equipment and supplies per guidelines provided.
- Stocks and maintains housekeeping carts and storage rooms.
- Reports maintenance issues, safety hazards, accidents, or injuries to Concierge Desk or Hotel Manager. A maintenance request email will be generated to the Facilities Manager. Report serious issues to Hotel Manager and/or Facilities Manager immediately.
- Properly tags lost and found items and turns them in to management.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Ensures all safety and security policies are properly followed.
- Reports daily to the Hotel Manager and informs the Manager of all activities and any needs prior to the shift’s end.
- Other duties as assigned by the Hotel Manager or Management.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Hotel Housekeeping Supervisory: 5 years (Required)
Work Location: In person
Salary : $16