What are the responsibilities and job description for the Back Server (Seasonal) position at Carriage House Palm Beach?
ABOUT THE CLUB:
Carriage House Club is a modern conception of a classic English social Club presented with a sophisticated, international elegance, luxury and an overlay of wit and whimsy that is a signature of both Palm Beach and English Club style.
JOB SUMMARY:
The back server will have an eye for attention to detail. They perform magic with each sequence of service they perform. Working as a team comes naturally and effortlessly. Back servers have a proactive nature and understanding of the flow of the dining room and the part they play in that flow.
ESSENTIAL JOB FUNCTIONS:
- Greet members/guests cordially and efficiently and provide accurate beverage service
- Able to explain and/or get answers to member/guest questions on food and beverage offerings
- Performs opening and closing procedures including but not limited to the setup and break down of stations, sidework, clearing tables and resetting tables
- Be primary support for servers and implementing service to standard
- Manage the tables and work environment with compliance cleanliness standards
- Notify direct supervisor when applicable to assist in monitoring and maintaining the inventory of supplies
- Communicate effectively and courteously with members, coworkers
- Ensures members have proper silverware, napkin, share plates when delivering food
- Assist all servers, bartenders, and managers with carrying of plates
- Monitoring children when they are permitted on the property, ensuring their safety, and addressing any specific requests or needs they may have during their time on site.
- Participate in teamwork and assist other departments when needed
- Check the quality of the final servings and resolve any issues
- Work diligently to achieve outstanding service quality
- Performs other duties as assigned by supervisor/manager
ESSENTIAL COMPETENCIES AND REQUIREMENTS:
- Excellent interpersonal and communication skills
- Ability to maintain a positive and professional demeanor under pressure
- Keen awareness of entire floor and stations
- Has an upbeat, energetic, authentic, and professional attitude
- Works as a team player, helps other members of the staff
- Must be able to multitask and work in a face paced team environment
- Able to work varied shifts and flexible schedules
- Strong organizational and verbal communication skills
- Excellent guest and employee relations skills
- Ability to satisfactorily communicate in jobrelated English.
- Able to lift and carry containers and equipment weighing 25 lbs.
- Able to reach various levels ranging from overhead to the floor
- Able to work in environments with extreme temperatures
- Minimum of 18 years of age to serve alcoholic beverages.
- Certification and/or previous training in liquor, wine, and food service.
- Food handling certificate
- Certification in C.P.R. is recommended.
- Minimum 2year(s) experience in high end restaurants and/or Country Club atmosphere.
About Carriage House Palm Beach
Carriage House Club is a modern conception of a classic English social Club presented with a sophisticated, international elegance, luxury and an overlay of wit and whimsy that is a signature of both Palm Beach and English Club style.