What are the responsibilities and job description for the Ambassador Part-Time position at Carriage Services?
Career Opportunities with Carriage Services
A great place to work where we create premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession.
Current Job Opportunity:
Rolling Hills Memorial Park is seeking a dedicated Cemetery Services Ambassador to support families by assisting with burial procedures, graveside services, and committal ceremonies.
Main Responsibilities:
- Assist families by providing guidance and support during burials, graveside services, and committal ceremonies.
- Stand and assist during graveside services to ensure proper procedures are followed and that families receive respectful service.
- Escort families to designated burial locations and provide support as needed.
- Ensure seamless coordination of services, maintaining a calm and compassionate presence.
- Provide light physical support, such as setting up chairs, moving supplies, and handling small equipment.
- Offer general administrative assistance, including following up with families, answering inquiries, and coordinating cemetery services.
- Support the Family Service team with daily tasks and provide assistance on special projects for the Family Service Manager and Managing Partner.
Qualifications:
- High School Diploma or equivalent.
- Strong interpersonal skills with the ability to provide empathetic, professional service.
- Excellent organizational and communication skills.
- Ability to work both independently and collaboratively with the Family Services team.
- Comfort working in both indoor and outdoor environments, assisting families in designated gardens and handling administrative tasks.
- Prior cemetery or customer service experience is a plus but not required.
Physical Requirements & Work Environment:
- This role involves a combination of indoor and outdoor work, including assisting families in specific gardens and performing administrative duties inside the office.
- Some light lifting or setup of event-related equipment may be required.
- Must be adaptable to various working conditions, ensuring burial services and administrative tasks are handled efficiently.