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Credit Manager- Richmond, VA

Carrier Enterprise
Richmond, VA Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 4/20/2025
About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Company Description

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200 locations, we are well-positioned to meet our customers' HVAC/R needs.

We currently have an exciting Credit Manager position located in Richmond, VA.

  • This role is an individual contributor with no direct reports managing an A/R of $5 million reporting into the Regional Credit Manager.
  • As the Area Credit Account Manager, the selected candidate will be responsible for credit extension & collection of A/R for an assigned area in accordance with Company policy and applicable law.
  • This position will work closely with Sales Center Managers., the Sales Team (Account Managers), Customers (internal & external) to resolve Credit & Collection issues including outbound collections calls.
  • This position is accountable for the entire credit granting process, including the periodic credit reviews of existing customers and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.
  • The successful candidate must be able to balance cultivating strong relationships with Dealers in a business to business environment, while aggressively working accounts and keeping write-offs to a minimum.
  • Provide ad-hoc reports to management regarding status of accounts.
  • This position will be asked to attend sales and customer meetings pertaining to credit matters.
  • Additional special projects may be assigned.

Requirements

  • High school diploma is required; 4-year degree preferred.
  • A minimum of 3 years of experience in credit and A/R is required.
  • Bonds and Liens experience is highly preferred.
  • Solid process improvement competency.
  • Negotiate documentation and payment terms with customers to ensure transactions are properly secured.
  • Vast understanding of credit reporting agencies (D&B, NACM, Experian).
  • Understand and be familiar with State lien laws in VA, WV, and MD.
  • Ability to analyze complex data and reports.
  • Ability to manage multiple priorities.
  • Build strong relationships with internal and external stakeholders.
  • Exceptional communication skills.
  • Solid business acumen and understanding of financial statements.
  • Proficiency with Microsoft Office applications especially using Excel.

Benefits

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Invitation to Apply

Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

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