Sales Coordinator

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

CE Florida currently has an exciting Sales Coordinator opportunity at our Jacksonville location

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business to business (B2B) environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200 locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

Company Website: www.carrierenterprise.com

Summary

This is a critical role in the support of the Sales & Management team as well as our customers. The general functions include answering incoming calls, responding to customer inquiries, supporting the sales & management team to meet and exceed objectives. This position works closely with the market Sales Team, Sales Managers, members of the Regional Leadership team and other regionally dispersed Sales Administrators/Coordinators.

Essential Duties And Responsibilities

• Training Coordination including course selection, scheduling, enrollment, certificate distribution, testing, invoicing, planning and documentation for factory requirements. Including CESE Tech Support website training schedule, updates, and media.
• Support CAM team with daily projects and other related tasks. Including CAM Warranty Processes and Follow Up, Case Documentation, Scheduling, Reports, etc…
• HVAC partners administrator Including: Scheduling training both Factory and Distributor, New dealer setup, Internal/External Site Introduction and support, User administrator.
• Support management team members with special projects and other related tasks as needed.
• Managing schedules for community spaces to include conference and training room.
• Responds to customer inquiries by understanding inquiries; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
• Responsible for supporting strategies, programs, and processes for all customer accounts.
• Tracking of Customers enrollment in Marketing Programs, Coop Advertising Claims/Credits, Training Hours, and Promotions.
• Coordinate and arrange meetings, conference calls, conference registrations and travel arrangements as needed for the management team members.
• Prepare communications, such as memos, emails, reports, schedules, and other correspondence.
  
  

Requirements: Sales Coordinator

• High School diploma or equivalent with a minimum of 3 years’ experience providing administrative support or Associates Degree with 2 years’ experience providing administrative support.
• Work and/or experience in a distribution or sales environment are a plus.
• Administrative support in a business-to-business environment is preferred
  
  

Qualifications: Sales Coordinator

• 3 or more years’ experience providing administrative support in a sales environment
• Strong customer service skills (internally & externally)
• Strong organizational and detail orientation skills
• Work well under pressure with frequent interruptions and shifting priorities
• Ability to effectively analyze and interpret data.
• Excellent verbal, written and interpersonal communication skills
• Attention to detail with strong data entry skills
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures
• Organization and follow-up skills – a demonstrated ability to make and meet deadlines
• Ability to coordinate and prioritize tasks & deadlines
• Ability to work at a consistent level independently or as part of a team with minimal supervision
• Ability to anticipate the needs of the Sales Managers and/or Leadership team
• Strong computer proficiency with Microsoft Office applications as well as the ability to learn internal systems and processes (i.e., corporate databases, internal websites, etc.)
• Maintain confidentiality and project a professional business image.
  
  

Requirements: Sales Coordinator

• High School diploma or equivalent with a minimum of 3 years’ experience providing administrative support or Associates Degree with 2 years’ experience providing administrative support.
• Work and/or experience in a distribution or sales environment are a plus.
• Administrative support in a business-to-business environment is preferred
  
  

Benefits

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Invitation To Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Requirements

Requirements: Sales Coordinator

• High School diploma or equivalent with a minimum of 3 years’ experience providing administrative support or Associates Degree with 2 years’ experience providing administrative support.
• Work and/or experience in a distribution or sales environment are a plus.
• Administrative support in a business-to-business environment is preferr