Client Services Associate

Job Summary
The Client Services Associate plays a crucial role in ensuring client satisfaction and fostering strong relationships. This position involves engaging with clients to understand their needs, providing exceptional customer service, and supporting account management activities.

Duties

• Serve as the primary point of contact for clients.
• Manage client accounts effectively, ensuring all interactions are documented in the CRM system.
• Assist in the onboarding process for new clients, ensuring a smooth transition and integration of services.

Skills

• Strong background in customer service.
• Proficiency in customer relationship management software.
• Excellent communication skills, both verbal and written.
• Analytical mindset with the capability to assess client needs.
• Ability to work collaboratively within a team environment while also being self-motivated.

This position offers an exciting opportunity for individuals looking to grow their careers in client services within a dynamic environment.

Job Type: Part-time

Pay: $10.00 - $15.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Paid training

Schedule:

• Monday to Friday

Work Location: In person

Salary : $10 - $15