What are the responsibilities and job description for the Global Account Mgr, Enterprise Solutions position at Carrier?
Country :
United States of America
Location :
CAN05 : CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About This Role
Carrier's Global Enterprise Solutions team serves its most important customers with Carrier's broad portfolio of products, solutions, and services. It identifies improvement opportunities and provides actional insights to deliver better customer outcomes in health, safety, efficiency, and occupant experience.
We seek an Enterprise Account Manager - Data Centers & Industrial who will own the Carrier strategy for Enterprise accounts, manage account stakeholders, lead or support opportunity pursuits, and coordinate the account teams within the Global Data Center segment while leveraging the broad building systems portfolio of Carrier business units (HVAC, Building Automation, and Energy Performance Solutions).
The candidate, in collaboration with Carrier business units, will drive growth by calling on senior-level operations decision-makers, architects, consulting engineers and contractors. They will develop and identify opportunities to engage in a consultative manner with customers around Carrier solutions and services while achieving business growth targets.
Responsibilities
Develop and maintain in-depth knowledge of the assigned vertical industry and assigned accounts
Evolve and drive a holistic global account strategy based on customer and vertical insights
Create and update formalized Enterprise account plans both globally & regionally
Identify, Land and Expand Enterprise accounts / opportunities
Identify net-new opportunities
Pursue qualified leads
Persuade customers to purchase Carrier products & solutions
Coordinate Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales process
In collaboration with other Carrier resources, develop tailored solutions to meet specific customer needs
Work closely with BU sellers to identify cross-BU expansion opportunities
Understand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansion
Expand relationships within assigned accounts to access new decision makers and uncover new opportunities
Required Qualifications
Bachelors Degree
8 years experience in developing enterprise accounts
Ability to travel up to 25%-50% including International
Preferred Qualifications
Bachelor’s degree in business, Sales / Marketing, Engineering, or related discipline
Proven experience developing and managing Data Center / Industrial user enterprise accounts highly preferred
Mechanical / HVAC / Controls experience preferred, but segment experience in other facility aspects or solutions acceptable
Ability to engage with senior executives and create demand for new solutions
Proven experience and ability to develop and execute consultative sales strategies that drive value growth for customers
Ability to lead multi-functional teams to resolve unusually complex problems
Proven ability to influence and work effectively across all levels of the organization
Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity
Excellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teams
Strong negotiation skills : ability to understand contractual, legal language
Advanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)
Excellent project management skills and execution
Ability to communicate with high altitude customer stakeholders (e.g., C-Suite)
Strong collaboration, transparency, and team leadership capabilities
Ability to quickly adapt and adjust approach and solution to customer needs
Ability to deliver software / recurring sales, not just equipment & services
LI-Remote
RSRCAR
Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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