What are the responsibilities and job description for the Project Executive – Major Projects, West Region position at Carrier?
Country :
United States of America
Location :
CAA11 : ALC West AZ 4615 South 33rd Place , Phoenix, AZ, 85040 USA
Carrier, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
At Automated Logic , we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.
About the Role
As part of Carrier’s drive for continuous improvement in all facets of operational execution, we are looking for a dynamic individual to serve as the Project Executive for ALC Field Operations.
The primary responsibility of this role will be to successfully manage our mission-critical project portfolios as it relates to the comprehensive oversight of turnkey execution within our ALC West Region portfolio. In
addition, the scope of this responsibility will include but not be limited to :
Maintain critical customer relationships at a high-level
Work closely with local operations and project managers
Ensuring on-time / on-budget execution of assigned projects
Logistical and supply chain planning for each project in the portfolio
Support sales organization with new project RFP’s
Key Responsibilities
Possess a strong understanding of the Controls industry business flow, including but not limited to product knowledge, field operations, financial understanding, and overall customer satisfaction mindset.
Own the successful financial performance of a portfolio of mission-critical and major project customers.
Maintain a partnership with customers targeting key decision makers and C-level executives.
Monitor and drive the quality of turnkey installations and our service deliverables, and customer satisfaction.
Represent ALC and its interests in all portfolio decisions affecting daily operations.
Plan, organize, and direct execution teams from an executive level to ensure portfolio revenue and margin plans are achieved.
Assist in presenting bi-weekly ALC Sync Meeting to clients inclusive of site issues, overall portfolio issues, state of awarded and / or bid projects inclusive of submittal status, portfolio technical coordination issues, and project site status updates. Agenda and meeting minutes creation of same.
Participate in submittal internal review process when requested.
Maintain overall portfolio logistic schedule. Review weekly with leadership and resolve any delivery delay impacts
Recognize current supply chain risks from all commodity suppliers with assistance from parts coordinator and panel fabricators
Work with Senior Design Engineer to maintain portfolio submittal log inclusive of submittal status, submittal type, approval status, assigned resource, etc.
Professionally communicate project issues to the portfolio team and documentation of same.
Be able to utilize executive level communication skills for reporting up the chain of leadership
Manage the creation of root cause analyses paperwork when required.
Drive CORA usage across the portfolio.
Provide executive level documentation of project issues as required
Own and drive KPI’s related to billings, collections, and budgets
Ensure the transition of execution of all service delivery plans and owner direct installation work.
Drive revenue and manpower forecasts to be presented to management on a quarterly basis
Support customers in all aspects of the customer relationship.
Ensure all ALC Organizational safety and ethics standards are met
Required Qualifications
High School Diploma or GED
10 years' experience in the HVAC controls or Construction Industry
Ability to travel 50% of the workweek, including air travel and overnight
Preferred Qualifications
Bachelor’s Degree or Master’s Degree in Business or Construction Discipline
Experience with P & L’s or Project Financials
Experience using Customer Relationship Management (CRM) and drive usage within team members.
Executive presence and experience with C-Suite Executives.
Ability to deliver compelling presentations to potential customers.
Strong interpersonal, communication, organization, and analytical skills.
Experience analyzing market and company data to build business strategies.
Proficient in Microsoft 360 applications
LI-Hybrid
RSRCAR
Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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