What are the responsibilities and job description for the Senior Manufacturing Quality Engineer position at Carrier?
Country :
United States of America
Location :
CAM60 : Sensitech, Inc 800 Cummings Center, Beverly, MA, 01915 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
As a Senior Manufacturing Quality Engineer, you will have the opportunity to collaborate with customers, suppliers, and cross organizational teams to ensure that the highest level of quality standards are achieved and maintained for our products, services, and processes. In this role, you will play a crucial part in ensuring high performance, deviation prevention and ongoing continuous improvements to deliver outstanding solutions to our customers.
Key Responsibilities
- Collaborates with suppliers to ensure deviation prevention, continuous improvement, and excellent performance to meet Sensitech quality standards.
- Collaborates with cross functional teams on new product launches and enhancement releases.
- Conducts factory audits of key supplier facilities to review / qualify production lines for existing and new products; verifies engineering change and manufacturing procedure changes.
- Works directly with Engineering to prevent / resolve design or manufacturability issues.
- Acts as liaison between Quality, Support Services, and Engineering teams for escalation of product and service issues.
- Leads manufacturers / suppliers through the process of problem definition, root cause analysis, solution finding, implementation, and on-site verification to meet commitment timelines.
- Provides diagnostic support and trend analysis in determining failure modes and root cause (design vs. workmanship vs. handling).
- Facilitates communications in response to customer complaints.
- Collaborates with internal departments ensuring that product or process issues are properly addressed.
- Analyzes product / process failures, develops corrective and preventive action in response to product or process escalations.
- Oversees quantitative and qualitative analysis of data collection; makes recommendations for solutions and improvement opportunities.
- Facilitates and participates in ongoing activities including but not limited to inspections, evaluation and disposition of non-conforming materials, product fallout, and customer returns.
- Maintains required Quality records and documentation.
- Meets and maintains ISO9001 and Sensitech Carrier Excellence continuous improvement standards.
- Participates as an auditor on the Internal Audit Team.
- Periodically reviews existing standard operating procedures (SOPs) to ensure compliance with current practice and Sensitech's Quality Management System. Revises procedures, as needed.
- Provides monthly metrics and detailed reports to management, as required.
Basic Qualifications
Preferred Qualifications
RSRCAR
LI-Onsite
Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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