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Field Service Technician

Carroll Concrete
Newport, NH Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Who we are :

We're Carroll Concrete, a proud family owned and operated company for over 50 years! We are focused on leading the industry with integrity. It is our mission to provide superior service to our customers and a safe and fulfilling work environment for our entire staff, all while delivering the highest quality products, and we're GROWING - FAST! COME GROW WITH US!

Who You Are :

Someone with Minimum of 5 years related experience, who is self-motivated and have the ability to work alone if necessary. You must be able to maintain composure through stressful situations and when under time constraints. Have basic electric wiring understanding to trouble shoot and repair (and know when to call in an electrician). Know how to weld and fabricate. Know how to troubleshoot and replace defective electrical apparatus, such as switches, relays, motors, electrical and electronic components of machinery equipment. Have good organization skills, prioritize work efficiently and have good communication skills. Must be able to adhere to a very strict safety policy while performing work (such as lockout / tagout, confined space, fall protection and other applicable safety requirements).

A little about this job :

The duties of the Field Service Technician are to service Carroll Concrete’s fleet of vehicles and service / fabricate ready-mix and crushing facilities, to the direction of the Fleet Manager. This position splits time between these two functions by setting priority to serve the current business need. The Field Service Technician is expected to work independently. This position is provided with a service vehicle and cell phone for service calls. Due to the independent nature of this position, the Field Service Technician is expected to work in a safe manner while in the field as well as report back directly to the Fleet Manager with any concerns, immediately.

  • Report to service calls in the field, whether it is roadside vehicle or plant related.
  • Diagnosing malfunctions and necessary repairs on both plant and vehicles.
  • Performs maintenance and repairs on plants.
  • Disassembles, constructs and assembles plants, buildings and crushing facilities as necessary.
  • Perform final operational test on repaired vehicle to ensure it is in proper working order.
  • Performs preventive maintenance on trucks such as fluid changes, lubrications, safety inspections, brake repairs, etc.
  • Discuss parts needs with the Fleet Manager on a daily basis (for timely and efficient ordering).
  • Lays out, assembles, installs, and maintains pipe systems, related hydraulic and pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators and related equipment.
  • Perform preventive maintenance as necessary or as directed.
  • Repairs and maintains physical structure of establishment.
  • Operates cutting torch or welding equipment to cut or join metal parts. Must be able to fabricate and make repairs as necessary.
  • At supervisor’s direction, is responsible for ordering / or notifying designated person of parts needed to complete maintenance project.

Job Requirements :

  • Must be able to lift and maneuver up to 100 pounds as required throughout the workday.
  • Bending, squatting, reaching and standing for long periods of time.
  • Ability to grasp, discern color, be capable of using tools and equipment properly.
  • Must be able to maneuver in and around facilities safely.
  • Must be able to climb ladders when necessary (working at heights is inevitable).
  • Must be able to work in varied weather conditions, as much of the work is performed outside in the elements.
  • Must be able to work long and flexible hours as necessary as well as nights and / or weekends if a situation arises that requires immediate attention.
  • Part of the Field Service Technician job will be “other” tasks / duties as assigned or as necessary.
  • Education :

    High school education or equivalent combined with a minimum of 5 year of related plant and vehicle maintenance experience.

    Licenses and Certification Requirements :

  • Valid Driver’s License
  • To drive the company’s 1-ton maintenance vehicle, must pass a DOT (Department of Transportation) physical and comply with all federally mandated alcohol and drug testing requirements. Must be insurable within the tolerable limits of the Company as well as its insurance company.
  • Schedule : We guarantee 40 hours all year round!

    Salary : Discussed at time of interview!

    Benefits : YES! Details below

    Medical, Dental and Vision Insurance

    Ancillary Benefits (STD, LTD, AD&D, Life) - company paid

    HRA and FSA programs

    401k w / Matching

    Vacation

    Paid holidays

    Company Vehicle to use during work hours

    Company cellphone

    Employee Assistance Program (EAP)

    Employee Referral Program -$1000.00 paid over 4 payments.

    Paid uniforms services

    125.00 boot allowance

    Paid end of year shutdown

    Plus, many more!

    This job description, as written for the position of Field Service Technician for Carroll Concrete Company / Newport Sand & Gravel Co., Inc. is an accurate reflection of the essential job functions for this position. This job description and its contents are subject to change without notice at Carroll Concrete's discretion.

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