What are the responsibilities and job description for the Store Manager position at Carroll Independent Fuel Co.?
Job Details
Level
Management
Job Location
Store 78 - Mt Airy, MD
Position Type
Full Time
Education Level
None
Salary Range
47,500.00 Salary / year
Travel Percentage
None
Job Category
Retail
Description
Job Summary :
The Store Manager (SM) is responsible for the management of the entire store operation. The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate satisfaction, brand standards and profitability. The SM will select, develop and effectively lead a highly engaged team. The SM ensures an exceptional customer experience that supports our vision to become "Fast, Fresh & Friendly".
Principal Duties and Responsibilities :
- Supervise the day-to-day task assignments and performance of all management and associates.
- Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.
- Manage all matters relating to associates and the store team - recruiting, hiring, training, coaching associate engagement and performance management.
- Ensure execution of established safety, security, quality and store operations policies, procedures, practices and programs.
- Analyze results and trends and prepares action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all plans.
- Ensure future growth by executing a defined strategy to deliver the long range plan.
- Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.
- Ensure profitability
Qualifications
Minimum Knowledge. Skills and Abilities :
Working Conditions :
Salary : $47,500
