What are the responsibilities and job description for the Automotive Sales Manager position at CarShop?
Opportunity Details
Are you a people builder and driver of results? We have an exciting leadership opportunity!
Why Work for CarShop?
We off a culture built on core values where we want only the best for our customers and our employees, are encouraged to apply. Paid vacations, 401k, and health benefits are part of our compensation package. CarShop has been named to the prestigious 2024 Glassdoor Best Places To Work List and has also won a Top Workplace award from and Pittsburgh Post-Gazette for the last eight consecutive years. CarShop is part of Penske Automotive Group, a Fortune 500 company. CarShop is an equal opportunity employer.
Automotive Sales Manager-Mt. Holly, NJ
This person will assist the General Sales Manager in hands-on planning, training and managing of his / her Sales Department Team in alignment with company culture which sets CarShop apart from others in the industry. In this role the Sales Manager is a critical team member in the day to day maintenance and advancement of our company values and culture.
What will you do?
- Monitor on a daily basis and develop sales activities on the sales floor with emphasis on customer follow up before and after the sale, staffing the front sales desk and remaining vigilant for unattended customers on the sales lot and in the showroom. Implement established company procedures and policies for the sales department and suggest improvements.
- Assist the finance team by assuming the responsibility of finance manager in times of their absence
- Train / mentor sales consultants to increase their skills and abilities to serve customers and close the sale.
- Handling the majority of the customer complaints which are "little" problems and refer only "big" problems to the General Sales Manager. Be available to assist the General Sales Manager in all areas, on an as needed basis
- Establish performance and development objectives for direct reports.
- Conduct a weekly "sales meeting" to recognize the successes of various sales consultants. Highlight a customer experience which models success and our culture and encourages the team. Encourage the sharing of new insights about how to handle challenging situations.
What skills do you bring?