What are the responsibilities and job description for the Front Desk Medical Receptionist: Thursday-Sunday position at Carson Medical Group?
Job Title: Patient Services Representative - CMG Plus Walk-In Clinic
Job Type: Non-Exempt
Hours: Thurs & Fri 7AM-7PM; Sat & Sun 8AM-2PM
Reports To: Patient Services Supervisor
Carson Medical Group offers a competitive salary with a generous benefits package, including medical, dental, and vision insurance as well as a 401K matching program, paid holidays, paid time off, paid parental leave, and options for referral bonuses!
JOB SUMMARY:
The Patient Services Representative is responsible for providing exceptional customer service to all customers of Carson Medical Group (CMG), while generating revenue by accurately, preemptively collecting estimated patient responsibility. The Patient Services Representative is also responsible for accurately collecting and entering demographic data, ensuring patients understand CMG Company and regulatory policies, and alerting the clinical staff upon arrival and completion of necessary paperwork.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Education: High School Diploma or Equivalent
Certification/License: N/A
Physical Requirements (physical abilities essential to perform the job): Ability to sit at a computer for an extended period of time.
Experience:
Medical facility experience preferred, but not required.
Ability to communicate effectively, both written and verbal communication, with persons of various cultural and educational backgrounds. Competency with basic computer skills, Outlook, and ability to learn and navigate EMR software. Full command (verbal and written) of the English language. Basic understanding of the revenue cycle of medical practices. Basic math skills. The physical ability and perceptive acuity to satisfactorily perform all essential job functions.
OR
Any combination of education, professional training or work experience, which demonstrates the ability to perform the duties required for the position.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- Every weekend
Education:
- High school or equivalent (Preferred)
Work Location: In person