What are the responsibilities and job description for the SUPERVISOR FOOD AND NUTRITION SERVICES position at Carson Tahoe Health?
Description
US:NV:Carson City Patient Food Services
Full Time Swing Shift
About Carson Tahoe Health
CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5 th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations.
Summary
Oversees the operational needs of the department as part of the management team. Directs the daily activities in the kitchen/cafeteria, manages the food service program and supervise and evaluates food service personnel. Responsible for scheduling, assigning, and flexing of staff. Addresses special needs of Patients, Visitors, and Staff to assure a high level of customer satisfaction. Responsible for all support duties to facilitate departmental operation as assigned by the manager. Assists in assuring compliance with Nevada State, Federal, and accrediting bodies regulations.
Responsibilities
- Assures staff consistently utilizes approved recipes in meal production. Keeps recipe files updated, complete and orderly.
- Oversees production for quality and correctness. Provides staff with training on proper methods of production to improve quality and/or save time.
- Involves staff in monitoring adherence to standards. Enforces public health regulations regarding safe/sanitary food and equipment handling.
- Oversees food quality and quantity of supplies, and minimization of waste.
- Inventories department stores of food, non-medical supplies, and equipment.
- Assures staff compliance with public health standards in receiving of goods, receiving done in proper location, proper condition, put away promptly, and FIFO maintained.
- Maintains accuracy in cash accounting. Coordinate cafeteria activities and environment that influence customer satisfaction.
- Facilitates performance improvement, oversees data collection and reporting of key performance indicators including safety and sanitation, and customer satisfaction. Ensures regulatory compliance.
- Facilitate food delivery processes to maximize speed of service and efficient use of staff.
- Supervises retail businesses including cafeteria and physician dining.
- Under direction of Manager, develops work schedules and schedules staff of Food and Nutrition Services; participates in interviews, disciplinary actions, and evaluation of staff.
- Is proactive in problem resolution and deadlines. Monitors and supports quality improvement efforts in food services and sanitation. Assures that follow-up action is taken by production crew as specified in survey results. Directs self and motivates employees to respond to customer needs, expectations, and requests.
- Actively supports organization’s mission, vision, values and strategic directions. Develops staff support of same.
- Is compliant with and is a model of organization’s definition of “Acceptable Behaviors”. Assists new staff in accomplishing job responsibilities and adherence to acceptable behaviors as a show of support.
- Complies with standards of safety.
- Maintains confidentiality.
- Adheres to all department specific and hospital policies and procedures. Performs other related duties as assigned.
Qualifications
Required:
- Must have a minimum of a High School diploma or equivalent. A year’s work experience above and beyond other years of experience requirements may be substituted in lieu of education requirement.
- A minimum of (5) five years’ experience in food services healthcare setting, or (2) two years’ supervisory experience, or a combination of either that totals greater than (5) five years’ experience.
Preferred:
- A minimum of (5) five years’ experience in food service in healthcare setting and a minimum of (2) two years in a supervisory role.
- Serve Safe certified.
Top 5 Reasons to Live in Carson City, Nevada
- Live, work and play in one of the most beautiful regions in the world
- Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing
- Just next door is Beautiful Lake Tahoe
- We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno.
- Family friendly atmosphere with affordable housing & excellent school system
Our Benefits
- No State Income Tax
- Medical, Dental, Vision, FSA, Telehealth
- Paid Time Off, Mental Health, and Volunteer Days
- 100% Vested 401K & Roth with Company Contribution
- Tuition Reimbursement
- Referral Bonuses
- On Site Education & Certification Programs
- Base Wage Increases for Relevant Advanced Degrees
- Free Calm App Subscription