What are the responsibilities and job description for the Customer Service Rep position at CARSTAR Of Huntington?
If you're a communicative people person looking for a great opportunity to showcase your problem-solving skills and automotive know-how, consider joining CARSTAR of Huntington in Huntington, WV as a full-time Customer Service Rep! We're looking for a reliable, courteous person to assist our clients and help drive sales revenue.
When you join us, you earn competitive pay of $15/hour depending on experience and qualifications. We also provide fantastic benefits such as:
- Health, dental, vision, and life insurance
- Disability coverage
- A 401(k) plan
- Up to 3 weeks of paid vacation with tenure
- Paid holidays
- An employee bonus system
- Advancement opportunities
Do you have a positive and uplifting spirit? Are you motivated to do your best? If so, apply to become a Customer Service Rep!
QUALIFICATIONS
- 2 years of customer service experience, preferably in a retail environment
- Excellent communication, negotiation, and customer service skills
- Strong phone etiquette
- Proficiency with Microsoft Office and point-of-sale (POS) systems
- Organizational skills, attention to detail, and time management abilities
- High school degree or equivalent
- Valid driver's license and insurable driving record
- Professional attitude and appearance
A college degree would be preferred. Call center or sales experience would be a bonus!
DAY IN THE LIFE
Our Customer Service Rep works from Monday - Friday, 8:00 a.m. - 5:00 p.m..
You're the master of our call center and the friendly face that greets customers when they visit our shop! With a professional and upbeat attitude, you welcome customers, speak with them about their automotive needs, and educate them about our services, warranties, and insurance processes. You answer our customers' questions, provide accurate repair estimates, and promote sales by following up on unsold quotes.
Attentive to detail, you fill out paperwork, process payments, manage repair appointments, and schedule parts deliveries. You update customers on their vehicle's progress and encourage them to complete our satisfaction survey. As you negotiate with automotive insurance and maintain a clean, organized reception area, you take pride in being a vital part of our daily operations!
ABOUT US
At CARSTAR of Huntington, we provide the highest quality collision repair services to all makes and models throughout Huntington, WV. Our collision center specializes in dent repair, dent removal, storm damage repair, and more. As part of the largest locally-owned consolidator organization in North America, we pride ourselves on our stellar reputation and commitment to a safe, abuse-free workplace. Our mission is to restore damaged vehicles to their former glory while providing a supportive, family-oriented environment for our employees. We believe in treating our staff as valued members of our family, not just as numbers. Join us and experience a workplace where your skills are appreciated and your growth is a priority!
Are you the next valued member of our call center? Reach out today using our short initial application!
May be subject to a drug screening as part of the hiring process.
Salary : $15
