Fulfillment Operations Supervisor

Job Description: Who We Are:  We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.     We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.     Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.    Cart.com Fast Facts:  6,000 customers worldwide  1,600 employees globally  17 warehouses nationwide, totaling over 10 million square feet of space  Headquartered in Houston, TX with international offices in Mexico and Poland    Our values:  Cart.com is building a company that is committed to living out these 6 core values:  Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.  Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.  Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.  Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.  Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.  Remember to be human: We work hard, but we leave room for the people, places and things that we love.  This position is open to applicants or individuals who are located in or around the San Bernardino,CA area and is an Onsite role. The Role:   The Operations Supervisor will be a key leader in a Life Sciences Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: picking, packing, shipping, inbound receiving, and consolidation operations. The ability to, work in an automated environment, motivate a performance driven team and be customer service driven, is a must. What You’ll Do: Manage all aspects of the fulfillment center   Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost and best possible service levels  Drive efficiency in operations by continuously improving current processes and practices.  Maintain a safe work environment. Hire and train distribution center team members on best practices and maintain policy and procedures as outlined  Will, at times, work in cold-storage/freezer work environment. Freezer work environment is a multi-temperature environment ranging from -112 degrees to 60-80 degrees Fahrenheit and outside ambient temperatures (including heat and cold). Who You Are: Must be able to work throughout an 8–10-hour shift in extremely cold temperature environments not to exceed safety limits. Other time spent would be in ambient temperature between 60-80 degrees. Has cGMP knowledge and how it applies to 3pl warehousing and specialized cold chain shipping and/or willingness to learn it. Strong interpersonal and leadership skills Minimum of a bachelor’s degree or equivalent experience base Flexibility to work various potential shifts Retail experience helpful Problem-solving skills  Team oriented  What You’ve Done: 3 yrs warehouse operations experience within 1 of the following.... replenishment, receiving, outbound, inventory, special projects & returns 1 years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels. Systems experience with WMS, OMS, Excel, and other Office applications.  High School diploma or GED. Top candidates will also have: You have successfully utilized data to support decisions and drive success in your responsible areas Prior 3PL operations experience. Prior B2B wholesale experience Nice to Haves:  Forklift experience/license Physical Demands & Working Conditions:    Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.). Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items) Able to maintain attention and concentration for extended periods of time Able to work overtime Periodic exposure to heavy machinery/equipment and changing environmental conditions Must be able to work throughout a day in cold temperature Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Cart.com is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.