Consultant (Donor Engagement)

Description

"This position requires coverage of the Kaufman and Rockwall County territories, including regular travel within these areas to meet business needs."

PRINCIPAL ACCOUNTABILITY

This position is responsible for promoting the Carter BloodCare mission. Implementing effective strategies to recruit, manage, and maintain relationships with sponsor organizations. To achieve successful blood collection events while also achieving established blood collection goals.

This position is responsible for retention of current accounts, developing new accounts, and building strong relationships with account blood drive coordinators. This position requires the employee to have regular personal interaction and coordination of work with other employees in the workplace, as well as face to face interaction with members of the public, actual and potential sponsors of blood drives, and/or donors. Responsibilities will include education, planning, and on-going support to account blood drive coordinators to ensure sponsors host a successful and productive blood drive.

This position is responsible for complete sponsor account information, accurate record keeping and on-going maintenance of ‘up to date’ account information. This critical information is maintained in an electronic Customer Relations management software system provided by Carter BloodCare. Ability to work varied hours, evenings, weekends and some holidays. Must be available during blood drive events or when schedule demands. Must be able to travel and conduct face–to-face sales calls with potential sponsors of blood drives.

Regular full-time attendance is required during office hours.

Qualifications

EDUCATION

• Bachelor’s degree preferred or equivalent experience

EXPERIENCE

• Minimum 2 years’ experience in sales or marketing preferred

SKILLS AND KNOWLEDGE

Customer Service 

• Excellent internal/ external customer service skills

Team Player

• Requires an ability to work closely and harmoniously with Carter BloodCare’s management team, departmental personnel, donor groups, individual donors, collection staff, and volunteers. Requires creativity, the ability to communicate effectively, participate and share ideas to help formulate new recruitment strategies and tactics to improve donor participation. 

Communication

• Requires effective communication, both verbally and in writing. Communicating, educating, and promoting the Carter BloodCare mission, inspiring blood donors and blood drive coordinators. Requires an ability to persuade and convince potential donors and drive coordinators with effective presentation skills, maximizing Carter BloodCare’s ability to meet the mission. 

Availability

• Ability to work varied hours, evenings, weekends and some holidays. Must be available during blood drive events or when schedule demands. Must be able to travel and to conduct face–to-face sales calls with clients.

Organizational Skills

• Manage multiple accounts and projects simultaneously while meeting aggressive timelines. Good time management and organizational skills are a must, accurate and ‘up to date’ record keeping are required to reflect the latest account information.

Strong work ethic/accountability 

• Must be comfortable working in a goal driven environment. Always maintaining donor confidentiality. Ability to work independently, demonstrating self-initiative, taking responsibility/ownership of decisions and actions.  

Analytical/problem solving

• Ability to use systematic approach to define and solve problems. Must be computer literate.

Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.