Ops Coord Mobiles - Waco

Description

***Location: Central Texas, Waco***

PRINCIPAL ACCOUNTABILITY

Operations Coordinator-Collections position is a vital position in the Collection Management team.  Essential functions of this position are to ensure production objectives and standards are met daily while maintaining the utmost level of compliance and customer service by the teams reporting to them.  This position acts as the primary contact and assumes managerial responsibilities in the absence of the manager. 

Additionally, this position is responsible for direct hiring of collection staff, performing investigations, employee development and may also be responsible for giving feedback toward termination decisions.  Ability to foster team spirit within the department as well as maintaining a collaborative working relationship with all CBC personnel to ensure maximum efficiency is a must.

Regular full time attendance is required to office hours

Qualifications

EDUCATION

• High School diploma or equivalent

• College degree preferred 

• Bilingual skill a plus

• Special licensure such as CDL driver a plus

EXPERIENCE

• 2 years of supervisory/management experience

• Background in highly regulated field

• Previous blood banking or apheresis experience required

SKILLS AND KNOWLEDGE

• Computer knowledge required including use of Microsoft suite

• Excellent customer service and verbal/written communication skills

• Self-motivated and positive with ability to work well with others.

• Correct English usage, grammar, spelling, punctuation and vocabulary

• Demonstrates knowledge of regulatory guidelines including current Good Manufacturing Practices (CGMP)

• Work confidentially and with discretion

• Read, interpret, apply, explain, and enforce rules, regulations, policies, and procedures

• Good overall understanding of blood banking / collection operations

• Ability to analyze complex plans and be able to identify mistakes and inefficiencies as well as prioritizing and managing multiple tasks

• Make decisions by thinking quickly and using independent judgment in order to address problems as they arise

• Ability to lead and encourage motivation of others

• Ability to work independently or in a team

• Must maintain all licensure such as CPR certification or CDL License

Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.